Overview:The Restaurant Manager is responsible for partnering with other members of the restaurant leadership team to ensure the restaurant operates in a way that creates a superior guest and employee experience while growing sales and increasing profitability. The Restaurant Manager has specific accountabilities for ensuring the restaurants service systems are operating effectively while providing shift leadership to all employees in the restaurant.Leadership Responsibilities This position has Supervisory responsibilities for all employees on a day-to-day basis (approximately 40-45 employees) and provides overall direction for all employees in the restaurant as needed.Key Leadership Competencies:Acts with Character and IntegrityCommunicates With ImpactCoaches for PerformanceConnects and Engages with OthersFocuses on Guest ServiceSets High Standards of ExcellenceCreates Accountability for PerformancePlans and OrganizesLeads TeamsQualifications & EducationHigh School Diploma (or equivalent) requiredA degree in Management, food service, or a hospitality-related field is preferredOther Key Qualifications (Training, Knowledge, and/or Certification):Knowledge of PeopleSoft, Labor Management System, Talent Acquisition System, Kitchen Display System, Table Management System, and Inventory and Ordering SystemsKnowledge of Culinary Back Office SystemsAble to use appropriate labor reports and staffing guidelinesExperience creating schedules for hourly employeesHigh level of attention to detailExcellent communication skills with all levels of employees within the restaurant, as well as with guestsExcellent planning and organization skillsPreferred Skills & Experience3 years of experience supervising the culinary or service operations of a full-service restaurant and/or a formal education in the hospitality industryProven ability to lead the overall culinary or guest service experience2 years of experience recruiting, selecting, and retaining hourly employeesExperience in training, coaching, and developing hourly employees to ensure they can perform to the best of their abilities.Experience setting high standards and holding employees accountable for meeting those standardsAbility to develop service improvement or culinary plans based on business and service resultsOut-of-Country Applicants: We do not provide sponsorship opportunities or international relocation; applicants must currently reside in Canada to be considered for this position.
Job Title
Restaurant General Manager