Empowering Financial Futures As a Financial Service Representative , you will be the catalyst for financial empowerment in our communities. Our mission is to bridge the gap between people and their financial goals, providing unparalleled financial momentum through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards. We are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it''s about fostering a culture where everyone can thrive and contribute their unique perspectives. You will deliver results on store profitability goals, provide quality customer sales experiences through efficient execution of all customer transactions, determine customers'' needs, and provide them with solutions that satisfy those needs. You will also handle cash accurately, complete documentation accurately, and follow safety, security, and compliance requirements. Key Responsibilities: Deliver results on store profitability goals Provide quality customer sales experiences Determine customers'' needs and provide solutions Handle cash and accurately enter transactions into the system Complete documentation accurately Follow safety, security, and compliance requirements What We Offer: Salary: Competitive pay Benefits: Comprehensive medical/dental benefits Competitive paid time off RRSP/RPP contribution options Education reimbursement program Exclusive perks through Perkopolis Requirements: Sales-driven individual with a passion for customer service Minimum one year of financial services and sales experience Prior cash handling experience High school diploma or equivalent
Job Title
Customer Success Specialist