Job Summary: This is a full-time Office Administrator position that will be responsible for leading admin processes, improving office services, planning events, and streamlining communication. About the Role: You will serve as the first point of contact for incoming calls and provide customer support via phone or email. You will oversee office supplies, inventory, and services including restocking, equipment setup for new hires, and office space planning. You will maintain accurate office records and internal databases related to personnel, finance, and operations. You will manage general correspondence including emails, letters, and packages, as well as seasonal mail-outs. You will experience in booking and organizing business travel including flights, accommodations, and itineraries. You will be available to support colleagues and help resolve ad hoc office or team-related needs. You will maintain a clean and tidy office environment including light cleaning duties and ensuring common areas are organized and presentable. You will plan and execute internal and external events including venue selection, vendor management, and on-site coordination. Key Responsibilities: Serve as the first point of contact for incoming calls and redirect inquiries to appropriate team members. Provide customer support via phone or email ensuring timely and professional responses. Maintain accurate office records and internal databases related to personnel, finance, and operations. Manage general correspondence including emails, letters, and packages. Plan and execute internal and external events including venue selection, vendor management, and on-site coordination. Develop and manage event budgets ensuring cost-effectiveness and alignment with business goals. Requirements: Post-secondary diploma/degree in office administration or a related discipline. 13 years of demonstrated administrative experience. Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Excellent communication skills in English both written and verbal. Strong organizational skills with the ability to support multiple employees and manage competing tasks. Professional and pleasant demeanor with strong interpersonal skills for working across various personality types. Ability to handle sensitive or confidential information with discretion. Adaptability and flexibility to shift priorities based on changing needs. Ability to work both independently and collaboratively within a team environment. High attention to detail to ensure error-free communications and task completion. Leadership skills and confidence to take initiative and make decisions when needed. Benefits: A pay-for-performance culture that offers competitive salaries and high incentives. Numerous opportunities for professional growth and development. Work-life balance and a supportive, collaborative team environment. Comprehensive employer-paid benefits coverage. Registered pension program professionally managed by a major Canadian financial institution. Team-building events and access to additional perks for overall health and wellness.
Job Title
Administrative Support Specialist