Job Title

Job DescriptionWe are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolios, including: sales journeys, public website, secure sites, and sustainable banking initiatives. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.Responsibilities:* Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development.* Utilize shared Excel documents to collect, review, and manage chatbot-related content submissions.* Engage with stakeholders and the development team to gain feedback on content.* Liaise with Product Owners (POs) and content strategists in building out customer experiences tailored for each product group.* Participate actively in content and design sprints, bringing innovation and creativity to the forefront of all projects.* Work alongside UX Researchers to enhance user experience through data-driven insights.Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.