Job Title

Pharmacy Manager Victoria, BCAbout Our ClientOur client is Canadas leading provider of specialty pharmacy services to seniors. They serve more than 90,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). Our client is a national organization with a large network of pharmacy fulfillment centres that allows them to deliver medications in a timely and cost-effective manner. Our client takes an active role in working with their home operator partners to promote resident health, staff education, and medication system quality and efficiency.Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, our client has a place for you!Our client has an exciting opportunity for a pharmacy professional interested in leading their passionate team. Our client is driven to enhance the health and well-being of Canadians who have unique or complex medication needs. The Pharmacy Manager is responsible for complying with all applicable BC standards for pharmacy managers, and provincial and federal laws which govern the profession of pharmacy practice.Position SummaryThe Pharmacy Manager is responsible for their teams scheduling, new hire training, and adherence to operational processes to support the fulfillment of the teams goals accuracy, efficiency, quality, organization while maintaining regulatory compliance. The Pharmacy Manager embodies and reinforces our clients Mission, Vision and Values commitments as a way to support a positive team culture. Compensation: $130,000 - $145,000 annually Actual salary will be based on the individual candidates credentials and experience for the role.AccountabilitiesDisplays a discipline to manage to the Company-wide SOPs, Lean processes, best practices, KPIs etc.Makes decisions and manages the operations within a defined frameworkEscalates new ideas and innovations in an appropriate manner and through the proper channelsDemonstrates the ability to identify and remove bottlenecks to keep processes moving, whilst not recreating the process Displays focused, repeatable and disciplined execution in meeting customer requirementsUnderstands audit and regulatory requirements (e.g. Health Canada audits, narcotic controls) and does not deviate from those requirementsDemonstrates the ability to deal with pressure and persevere through challenging employee and customer situationsEffectively balances the requirements of the customer, employee and businessMonitors, maintains and adjusts adequate staffing levels/ratiosProblem solves and/or participates in conflict/dispute resolution as requiredLeads the prescription fulfillment, packaging and verification department:Manage weekly prescription batch scheduleEnsure optimization of robotic packagers and optical verification machines Uses analytics and metrics to improve the efficiency of productionInvestigates production/correction/verification related incidentsDevelops and oversees onboarding and training of new employees as well as cross-training of employeesDisplays a dynamic and engaging personalityCoaches and motivates through positives and challengesBalances the needs of multiple teams and is effectively able to explain the why of decisionsQualifications/Experience:Registration and in good standing with BC College of PharmacistsDemonstrated ability to work effectively within a teamAbility to remain unbiased when assigning tasks and resolving disputesStrong leadership, team building and delegation skillsAvailability outside regular business hours as applicableExcellent customer service and interpersonal skills, oral and written communication skills and the ability to interact with persons of varying levels across the organization in a professional and mature mannerHighly organized and possess excellent time management skillsSkilled in critical thought processes and can prioritize appropriatelySelf-directed and has strong accountability for overall pharmacy resultsMotivated to achieve results that reflect a high standard of qualityMust demonstrate good listening skills and be adaptable to changes in the job environmentCertified in LEAN or Six Sigma, would be an asset; previous knowledge of process improvement will be importantApplication ProcessOur client welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Drivers Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.