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Head of Field Training & Jetson UniversityHead of Field Training & Jetson University1 week ago Be among the first 25 applicantsJetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use. Here at Jetson, we believe in a future that is 100% electric and 100% better.Homes are one of the largest sources of carbon emissions, which can be dramatically reduced by converting to heat pumps, however, adoption lags due to high cost and friction in the retrofit process today. Solving one layer of the value chain won't move the needle on adoption. Mass adoption will come when it becomes a no-brainer for homeowners to transition. That is why Jetson is building the first fully vertically integrated home electrification company. Jetson will make it simple, transparent and affordable for everyone to get a heat pump.The Opportunity:We're looking for a mission-driven, systems-minded Head of Field Training to launch and lead Jetson University. This role will be responsible for designing and delivering a comprehensive, standardized training program for all HVAC technicians, electricians, and plumbers entering the Jetson network.This isn't just safety or compliance training. We're reimagining the way tradespeople think and work from technical installs of our proprietary hardware, to customer interaction scripts, to embodying the Jetson culture in every home they enter. That means both deprogramming old habits and reprogramming new ones.This person will build the entire program: curriculum, training delivery systems, certification tracks, in-person bootcamps, LMS platforms, and the trainers themselves.What You Will Do:Describe the specific responsibilities and job functions of the roleDesign and launch Jetson University, our central field training platform for skilled tradesBuild and continuously improve a standardized training curriculum covering:Jetson product knowledge (hardware, wiring, refrigerant circuit, controls)Installation methodology (ductwork, electrical, plumbing best practices)Customer experience standardsCultural onboarding (Jetson values, communication style, expectations)Develop training tracks by role: HVAC techs, electricians, plumbers, site leads, apprenticesOwn or implement a learning management system (LMS) for digital onboarding and self-guided learningDevelop and execute a field bootcamp program 12 week onboarding experiences for new hires in regional training centersDefine and enforce certification and re-certification standards for all field staffBuild a train-the-trainer program to scale knowledge through regional teamsWork with Product, Engineering, and Ops to integrate training into real field feedback loopsCollaborate with Recruiting to assess technical and cultural fit during hiringWhat You Bring:610 years in field service training, workforce development, skilled trades education, or technical operationsExperience building and scaling training programs from scratch, not just maintaining themStrong familiarity with HVAC, electrical, or plumbing disciplines either as a practitioner or trainerProven ability to standardize complex, hands-on work into repeatable methodsExperience implementing or managing LMS platforms (e.g., LearnUpon, TalentLMS, Thinkific, etc.)Exceptional communication and interpersonal skills must be as comfortable in a mechanical room as in a boardroomComfortable traveling to regional training hubs and pilot marketsBonus: experience with field certification programs, trades apprenticeships, or NATE/NAVAC/Red Seal programsBonus: background in solar, energy, home electrification, or franchised trades businessesJob Type:Full-timePay: $110,000 - $140,000 per annumDental careExtended health careLife InsuranceDisability InsuranceEducation SupportEquityWork Location: In person -Marlborough or VancouverDo you feel like you don't have everything that's listed above but can still do the job? If you have some of the skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionHuman ResourcesIndustriesClimate Technology Product ManufacturingReferrals increase your chances of interviewing at Jetson by 2xSign in to set job alerts for Head of Training roles.Burnaby, British Columbia, Canada 16 hours agoBurnaby, British Columbia, Canada CA$80,000.00-CA$105,000.00 6 days agoPort Moody, British Columbia, Canada 1 month agoBurnaby, British Columbia, Canada 12 hours agoExecutive Director, Recruitment ServicesRichmond, British Columbia, Canada CA$177,941.00-CA$197,712.00 6 days agoHR Director - Nucleic Acid Therapeutics & Nanomedicine and CommercialDirector, Labour Relations & Occupational Health & SafetyBurnaby, British Columbia, Canada 1 month agoDirector of Human Resources (bilingual French)Richmond, British Columbia, Canada CA$177,941.00-CA$197,712.00 6 days agohuman resources vice-president - trade, broadcasting and other servicesSurrey, British Columbia, Canada 3 weeks agoDepartment Head Medical Genetics - BC Womens Hospital + Health CentreDepartment Head Medical Genetics - BC Womens Hospital + Health CentreHead Coach/Store Manager - Nike Park RoyalBurnaby, British Columbia, Canada 3 days agoAssociate Professor (Tenure) Department of MedicineSurrey, British Columbia, Canada 2 months agoBurnaby, British Columbia, Canada 2 weeks agoRichmond, British Columbia, Canada 1 month agoBurnaby, British Columbia, Canada 6 days agoAssistant Branch Manager, Claims AdjustingBurnaby, British Columbia, Canada 2 weeks agoWere unlocking community knowledge in a new way. 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