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Get AI-powered advice on this job and more exclusive features.CANARIE connects Canada to the world. Our programs equip researchers, students, and startups in Canada to excel on the global stage.Together with our 13 provincial and territorial partners, we form Canadas National Research and Education Network (NREN). This ultra-high-speed network connects Canadas researchers and educators to each other and to global data, technology, and colleagues.To strengthen the security of Canadas research and education sector, we collaborate with our partners in the NREN, government, academia, and the private sector to fund, implement, and support cybersecurity initiatives. We also provide identity management services to the academic community through eduroam and identity and access management services.Established in 1993, CANARIE is a non-profit corporation, with most of our funding provided by the Government of Canada.Who We AreWere a small team of dedicated thinkers, innovators, and problem-solvers. Our team is positive, passionate, and collaborative.We work with Canadas higher-ed community, private sector, and government partners to ensure that Canadas bright researchers and students benefit from the technologies and tools that are critical to their success. Together with our partners across the country, we work to ensure that Canada leads in research and innovation.The Position: Interim Director Program OperationsThe Interim Director, Program Operations is accountable for leading the Program Operations team and directing the effective operational support that ensures successful organizational operations which support program delivery.This is a full-time, temporary position that reports to CANARIEs Senior Director, Finance and Operations.Key ResponsibilitiesManage direct reports, including providing ongoing coaching and staff developmentLead and oversee the operational aspects of organizational operations, including enabling automation through tools, processes, and services supportOversee the development and implementation of quality data driven systems that measure key performance indicators (KPIs) across CANARIEDevelop processes, workflows and standard operating procedures that enable organizational operations to operate smoothly and efficiently.Develop and deliver internal presentations and training sessions to support team and organizational learningParticipate in system implementation projects, may include taking a lead role on the operational implementation aspectsDevelop and review documentation, including meeting minutes, and internal documentationTravel may occasionally be required.Other related duties and responsibilities, as required.The Ideal CandidateTo excel at CANARIE, you have a demonstrated capacity to work collaboratively on teams and are also an energetic self-starter with the self-motivation to work independently. You have excellent oral and written communication skills, and can count time management, problem solving, and managing multiple priorities as your strengths. You also share a dedication to CANARIEs core values: service, teamwork, inclusion, innovation, quality, and integrity.Bilingualism is preferred.What You BringEducation and ExperienceCollege diploma or university degree, or a suitable combination of education, experience, or other relevant trainingMinimum of 10 years of related and progressive work experience in operational rolesMinimum of 5 years of leadership experienceExperience with implementing and managing workflows, tools, people, and projectsSkillsExceptional team building and leadership skillsStrong interpersonal and conflict resolution skillsAbility to analyse complex problems and guide solution development and implementationDemonstrated ability to build trust and credibility with both internal and external stakeholdersAbility to lead and work effectively in cross-functional teamsStrong attention to detail and highly organizedStrong working knowledge of the Microsoft Office suiteCome Work with UsWe are committed to employment equity and encourage anyone who can contribute to the diversification of ideas and perspectives to apply. For applicants with disabilities, accommodation is available upon request throughout the recruitment and assessment process.If this seems to be the right fit for you, please send a note and your resume to , and include the position title in your subject line.We thank all applicants; however, only those selected for an interview will be contacted.Seniority levelSeniority levelDirectorEmployment typeEmployment typeTemporaryJob functionJob functionManagementIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at CANARIE by 2xGet notified about new Director of Program Operations jobs in Ottawa, Ontario, Canada.Chief Operating Officer/Director of Operations - HVACDirector, Residential Operations (Ottawa)2025-246: Senior R&D Operations Manager - DevSecOpsClinical Manager, Perioperative Services, Surgical Day Care/PACU/Pre-Anesthesia Clinic/Anesthesia Assistant Team - Permanent Full-Time (1.0)Ottawa, Ontario, Canada CA$60.07-CA$73.01 2 weeks agoWere unlocking community knowledge in a new way. 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