Job Title

Position Overview We are seeking empathetic, analytical, and strategic Disability Case Managers, especially those with frontline healthcare experience in Canada who can bring clinical knowledge, data-driven judgment, and compassionate communication to a meaningful role focused on disability claims management.Please Note: While this is a remote role, you must be legally eligible to work in Canada and have a minimum of 2 years of experience in disability management within the Canadian market.Key ResponsibilitiesManage a portfolio of disability claims (short-term, long-term, and salary continuance), ensuring timely and equitable resolution.Lead individualized recovery planning by evaluating medical and non-medical factors, functional abilities, and readiness for return-to-work.Apply crisis intervention techniques and rehabilitation strategies to support clients through complex health transitions.Leverage data and trend analysis to guide decisions and improve return-to-work outcomes.Build strong, trust-centered relationships with clients, employers, and healthcare providers.Provide clear, empathetic communication throughout the absence management journey.QualificationsMinimum 2 years of professional experience in disability management within the Canadian market.Bachelors degree in Healthcare, Kinesiology, or Business.Direct experience in a healthcare setting (e.g., nursing, occupational therapy, physiotherapy, mental health support).Core CompetenciesEmotional intelligence and compassion in sensitive interactionsCase management expertise and rehabilitation planningStrong analytical and critical thinking skillsCrisis intervention and resiliency techniquesDigital fluency across case management and communication platformsTeam-oriented, collaborative approachNice to HaveBilingual (English and French) to support clients across Canada and internationallyWhats OfferedStructured training program with ongoing learning and developmentInclusive, purpose-driven, and supportive work cultureCompetitive compensation package, benefits, and wellness supportCareer progression and mobility opportunitiesThe chance to create meaningful impact in clients lives