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Job Title


Medical Information Specialist


Company : Brunel


Location : fredericton, New Brunswick


Created : 2025-06-16


Job Type : Full Time


Job Description

Medical Information Specialist (Renewable Contract)Remote - GTAIntroductionWe are hiring a Medical Information Specialist for our client based in the Greater Toronto Area, Ontario. This role combines domain expertise with data-driven analysis, offering the opportunity to contribute to global medical information systems, enhance reporting capabilities, and support cross-functional decision-making. This is a renewable contract position that is fully remote.ResponsibilitiesManage and maintain scientifically accurate response documents for the company's products, including localization of global scientific response documents and management of escalations.Analyze medical information data across global and country markets, product lines, and inquiry categories to identify trends and insights.Generate regular and ad hoc trends and insights reports using Power BI and Salesforce dashboards, and respond to data queries from internal teams.Track medical information KPIs including escalation rates, response times, and inquiries open longer than two weeks; flag deviations from targets and escalate when needed.Maintain and update BI and Salesforce dashboards; support optimization of global medical information systems through testing, SOP updates, and template enhancements.Conduct monthly quality control of MICC vendor reporting and manage vendor interactions.Participate in cross-functional initiatives involving Medical, Regulatory, Quality, R&D, and customer service stakeholders to drive process and system improvements.Collaborate with medical, regulatory, R&D, and quality colleagues to ensure appropriate referrals and answers using a modern tracking and repository system.RequirementsUniversity degree in pharmacy; registration as a licensed pharmacist is required.At least two years of experience in medical information or an equivalent scientific role within pharmaceutical or consumer healthcare industries.End-user familiarity with Power BI and Salesforce (able to run, filter, interpret dashboards and reports; technical support provided).Knowledge of Salesforce CRM and Veeva Vault Medical/RIM considered an asset.Strong analytical mindset with attention to detail, capable of interpreting complex data and maintaining KPI integrity.Excellent written and oral communication skills for medical writing, report delivery, and stakeholder interaction.Ability to work effectively in a matrixed and cross-functional environment involving internal teams and external vendors.What We OfferWhy apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. Well get you going while you get on with the job.About UsBrunel has a reputation for working with some of the best in the business. Thats what we continually strive for. Over 45 years, weve created a global network of interesting clients and talented individuals working together through a vast array of services.