Empower Customer SuccessWe are seeking a skilled and motivated Financial Service Representative to join our team. As a Financial Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business results.Key Responsibilities: Deliver results on store profitability goals by providing quality customer sales experiences and efficiently executing all customer transactions. Determine customers' needs and provide them with solutions that satisfy those needs. Handle cash and accurately enter transactions into the system. Contact customers over the phone with past due balances and negotiate payment terms and schedules. Complete all documentation accurately. Requirements: You must be sales driven and have a minimum of one year of financial services and sales experience. You should have a passion for customer service and previous cash handling experience. A high school diploma or equivalent is required. Benefits: Market competitive pay. Monthly bonus potential based on operational success. Comprehensive Medical/Dental Benefits. Competitive Paid Time Off. RRSP/RPP Contribution Options. Education Reimbursement Program. Exclusive Perks through Perkopolis. What We Offer: We believe diversity drives innovation and enhances creativity. Our dedication to inclusivity goes beyond representation; it's about fostering a culture where everyone can thrive and contribute their unique perspectives. As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team.
Job Title
Customer Experience Specialist