Job Title

We are actively searching for a Solution Architect who will play a crucial role in implementing technological solutions to address complex business problems.Given that we build and deploy enterprise software, we are looking for someone who has experience supporting the implementation and integration of our SaaS platform. Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. The product market fit is excellent, and customers are lining up to buy. Although our global customers know us, we intentionally operate in stealth mode during this growth phase. Our diverse team shares a collective passion for solving complex problems with a drive to innovate and a desire to create the passenger-centric travel industry. Based in Toronto, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do, and we support the team around us. What you will do Act as solution designer and technical lead for client implementations working closely with our services teams and with airline staff. Define technical details of plans to build, integrate, and implement our software. Define, design, and review development of all technical workstreams, including ensuring alignment to enterprise architecture, planning and overseeing the successful deployment of infrastructure, planning all integration points, as well as coordinating data management and software deployment as required. Design and document integration data architecture for each customer environment, including all inbound and outbound data flows, and testing activities that should occur in each environment. Discuss integration architecture options with clients technical teams, advising them on potential approaches given their existing systems and architecture constraints. Create, compile, modify, and maintain technical documentation for the initial customer implementation and ongoing customer upgrades. Ensure appropriate cloud services and resources are provisioned based on clients needs and our assessment. Build a thorough understanding of our clients, the airline industry, clients challenges and common workflows. Provide client-specific technical specifications to internal teams, including Product Management and Development as appropriate. Work with our Technical Project Managers on project schedules and scope. Work directly with Infrastructure, Product, and Engineering teams to continuously improve implementation framework. Assist leadership and teams to understand and deploy software solutions with clients, through technical briefings and on-site client meetings, with a heavy emphasis on meeting our high standard of responsiveness, support, and expertise. Assess data and security requirements and build necessary features into solution architecture. About You At least 5 years managing complex enterprise technology implementation projects, in solution architect, IT architect, or other relevant roles. Strong understanding of enterprise software architecture, including cloud services, networking, APIs, security, software release cycles, and other related topics. Ability to understand, and communicate technical and business requirements, including understanding the respective importance and impact of successfully implementing and achieving client-specific business requirements/models. Expertise implementing multi-tenant and public/private cloud-based SaaS solutions. Experience implementing systems migration and integration to disparate platforms including data migration. Experience with performance and scalability testing of enterprise distributed applications. Strong analytical skills, customer-centric skills, with a proven track record of rapidly learning a complex and multifaceted platform, as well as a new industry. Experience with industry-leading transactional messaging and event streaming platforms (e.g., IBM WebSphere MQ, Tibco, Azure Service Bus, Apache Kafka, Azure Event Hub). Experience with design and implementation of secure network connectivity (e.g., via VPN, MPLS, etc.). Must be interested in hands-on problem solving. Excellent written communication on technical topics. Ability to clearly and authoritatively present technical topics to both business and technical audiences at various levels of detail. Experience in the airline or travel industry is an asset but is not required. #J-18808-Ljbffr