Job Title

Our client is a vertically integrated global manufacturer and distributor of emissions control systemsand products, focused on the heavy duty diesel and light duty vehicle markets.Located in Markham, Ontario our clients manufacturing facility is a leading environmentalapplications engineering and manufacturing centre producing a full range of EPA and CARB Verifiedexhaust emissions control solutions. The firm offers a full range of products for OEM, Aftermarket andretrofit markets for the reduction of exhaust emissions of on road, off-road and stationary diesel,gasoline and alternative fuel engines including propane and natural gas. The firms diesel oxidationcatalyst and diesel particulate filter products have been proven in the most severe conditions,including underground and open pit mining, tunneling, cargo handling, industrial and stationary powergeneration applications, urban transit, school bus and other on and off-road fleets.Our clients products help to ensure air quality, productivity, and of course employees health andsafety. With recent studies showing that harmful emissions from diesel engines are responsible forsevere heart and respiratory diseases, the firm is proud to provide its customers with diesel retrofittingsolutions that not only drastically lower toxic emissions, keeping customers safe around their dieselfueled vehicles and equipment, but also reduce the harmful impact on the environment as well.Scope of PositionThe Technical Manager/Director is responsible for the research and development tasks designed toimprove the firms current products while paving the way for new products. In addition, the individualand his/her team will provide technical support for both internal and external customers.The Technical Manager/Director will employ a range of design and engineering skills and processesto design and shape new products for a variety of applications. balancing innovative engineeringdesign and functional requirements, products will be designed to provide solutions and improvementswithin the market segment, raising awareness of company offerings. Other duties may include thecreation of improvements for existing products and the identification of potential increases inefficiency in product design. The work involves research, design, modeling, testing and production ofprototypes for brand new products, or making improvements to existing products. The role demandsan in-depth knowledge of materials production processes, market research and commercialawareness.Functional TasksSystem Product DevelopmentCoordinating with other R & E department heads to achieve companys goals and objectives as set out by the Leadership Team.Develop, implement,and maintain a System Roadmap in response to companys core strategy and long termcompany needs.Develop, implement and maintain the management of New System /Product Introduction process including the related documentation.When required, assist inthe product planning and technical research required for new products.Assist in productintroduction marketing programs and test market coordination with appropriate Marketingpersonnel.Confers with engineers, managers, customers, and others to discuss the project,repare documents, or modify contract schedules.Schedules due dates for drawings, specifications, software, technical manuals, and other documents.Monitors the status of theproject to ensure documentation is submitted according to schedule.Reviews and verifiesproject documents for completeness, format, and compliance with contract requirements.Submits project documentation to management for approval, and transmits approveddocuments to the customer.Applying costing and process design strategies in order toposition the company in the early stages of project development to increase the probability ofsuccessAssisting project managers and project engineers in the preparation of projectchange orders.Oversee on and off-site testing of new and existing product.Technical SupportProviding Applications Engineering support and maintaining a workingknowledge of all active projectsProviding support to the Supply Chain Manager thru testingand qualifying where appropriate key system components.Providing technical support todesignated Regional Sales managers Developing and maintaining relationships withRegional Sales Managers and Local RepresentativesAssisting Regional Sales Managerswith sales calls, design kick-off meetings and consultingTrain Sales Representatives,customers and other employees on technical matters relating to all products.Handlecorrespondence with customers and Sales Representatives on matters relating toapplications, technical support, and other activities that are deemed necessary.Presentproducts and systems to customers at various seminars held throughout the year.Presentthe companys products to customers by providing technical expertise through the differentphases of the sales process.Collect and process competitive information.Assist indevelopment of product strategies in conjunction with Sales Representatives and the SalesCouncil.Initiate the transmittal of product technical literature or other information as a resultof customer requests.Arrange and conduct meetings with customers at the factory asnecessary.ManagementPerform administrative functions such as creating, reviewing and writingreports, approving expenditures, enforcing rules, and making decisions about the purchase ofmaterials or services.Monitors progress against project schedules and budgets;recommends allocation of resources as required to accomplish goals.Making Decisions andSolving Problems Analyzing information and evaluating results to choose the best solutionand overcome obstacles.Develop and implement policies, standards and procedures forthe engineering and technical work performed in the department, service, laboratory or firm.Prepares the annual budget request for the program; estimates staffing, equipment supplyneeds based upon recent trends and planned activities.Monitors and reports expendituresafter budget adoption.Ensure compliance with ISO Quality system.Communicating withSupervisors, Peers, or Subordinates; Providing information to supervisors, co workers, andsubordinates by telephone, in written form, e-mail, or in person.Perform other duties asnecessary.Staff Management and DevelopmentRecruit employees; assign, direct, and evaluate theirwork; and oversee the development and maintenance of staff competence.Interviews andhires new staff; prioritizes, assigns and reviews work, approves time off for payroll purposes,and prepares and reviews employee performance evaluations. The Company reserves theright to add to, delete, or otherwise alter these responsibilities when and as necessary. Anyand all changes will be reviewed with the incumbent.Key Performance DeliverablesIn light of the identified responsibilities, the following are specific deliverablesthat the position is designed to achieve.Specific performance goals will be discussed and agreed upon with the successful candidate.Competency ProfileThe following competencies listed below define the role ofTechnical Manager/Director:Role ExpertiseDemonstrates critical technical or professional knowledge/skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge/skills and keeps up-to-date in own area of expertise.Industry & Market AwarenessSeeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitors products, services and position.People ManagementEstablishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results.Planning & Objective SettingSystematic in approach to work. Produces action plans in which objectives are defined and steps for achieving them are clearly specified. Plans by breaking down large task into subtasks. Develops plans that anticipate obstacles. Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.InnovationGenerates new ideas. Challenges existing assumptions. Goes beyond the status quo. Recognizes the need for new or modified approaches. Brings various perspectives and approaches together, combining them in a creative fashion to implement effective improvements.Problem SolvingDraws parallels across situations and contexts. Divides problems into their individual elements. Develops several explanations or alternatives. Separates the core of a problem from its symptoms and can identify cause and effect.Results OrientationFocuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.Customer/Client OrientationStrives to provide customers/clients with personalized and efficient service. Anticipates customers/clients needs. Quickly follows up on customer/client contacts and complaints. Monitors and acts on measures of customer/client satisfaction.Preferred Experience / EducationThe following indicates specific industry, academic and functional experience/qualifications that areimportant to the successful achievement of the identified responsibilities and performancedeliverables.Post secondary degree in Mechanical or Chemical Engineering10 plus years in design engineering, new product introduction (NPI) and engineering management.Experience in engines, emissions technologies, powertrain or related technologies preferably as applied to diesel.Must be willing to travel up to 30% of the time.Comprehensive and competitive compensation plan and benefits package #J-18808-Ljbffr