Skip to Main Content

Job Title


Senior Analyst, Homeowner Operations


Company : Canada Mortgage and Housing Corporation


Location : Halifax, Halifax County


Created : 2025-06-17


Job Type : Full Time


Job Description

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Office Location:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)Travel Requirement:LimitedLanguage Skill Levels (Read/Write/Speak):ZZZSecurity Requirement: Reliability StatusSalary:Our salaries generally range from $71761.28to $89701.6and are based on qualifications and experience.About CMHCThe work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.Join us and be part of a team that's committed to making a real difference and be part of something meaningful.Whats in it for youWeve got the purpose, the people and the perks you need for a fulfilling career. Heres the comprehensive and generous benefits you get when youre a contract employee:Annual individual performance bonus.Group insurance coverage to support your well-being from day one.Support towards your personal and professional growth with training, mentorship and more.An inclusive workplace culture and environment.While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.About the roleJoin the Homeowner Operations Monitoring and Reporting team in the role of Senior Analyst, Homeowner Operations within the Insurance and Securitization Sector where we make data-driven decisions that support mortgage operations and client service excellence. In this role, you will monitor, report, analyze, and research data and performance best practices. You will identify strategic issues, strengths, and challenges, perform ad hoc analysis and forecasting, and maintain a thorough understanding of the internal and external environment. You will recommend policy and program options, conduct standardized reporting, and prepare reports, presentations, and briefing materials.This is a temporary position of a duration of 18 months.What youll do:Manage system access for internal and external clients, including processing time-sensitive requests and maintaining data security.Perform accurate data entry, monitor data trends, investigate anomalies, and ensures high data quality standards.Use appropriate procedures, including technology tools, to perform data monitoring and various analytical and/or reporting requirements to support various auditing and operational requirements.Ensure compliance with program criteria, operational guidelines, and financial system requirements through proper documentation and oversight.Collaborate with service providers to manage claims and administer insurance and property-related tasks.Analyze and enhance administrative practices, contributing to the design and integration of process improvements and automation.Apply knowledge of mortgage processes and terminology.Act as the first point of contact for stakeholders, deliver training, create reports, and manage multiple priorities with strong organizational skills.What you should have:An undergraduate degree in Business Administration or in a related discipline, or an equivalent combination of education and/or experience.A minimum of three (3) years of related experience in reporting and mortgage-related functions.A strong proficiency in Microsoft Office Suite, with strong skills in Excel for data manipulation, analysis, and reporting.A proven ability to meet deadlines, manage competing priorities, and adapt to evolving processes and organizational needs.Excellent analytical, written, and oral communication skills, with the ability to synthesize information, provide recommendations, and deliver professional client service.Effective collaboration with internal teams and external partners, supported by an understanding of work procedures and their impact on business continuity.It would be great if you also had:Solid oral and written communication skills in both official languages (French and English).Knowledge of database and analytical tools.Posting closing date: Note, the competition will remain active until filled.Our commitment to diversity, equity, and inclusionWere committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.CMHC is an inclusive workplace where diversity of thought and of people are recognized, valued, and considered essential to achieving our mission.We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.If you applied before and you were not successful dont worry we're always posting new positions, so dont hesitate to give it another shot. Were excited to see what you bring to the table this time around! #J-18808-Ljbffr