Job Title

(CECS-25)Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.Position type: Contract, Full-timeLocation: near Lakeshore Blvd W and Bathurst StHours of Work: Mon - Fri, 9 am - 5 pm, with one late day shift required once per monthContract duration: Starting ASAP, ending November 07, 2025Job Responsibilities:Supervise a unionized workforce within the context of the Collective Agreement.Provide case management expertise and support to Intensive Case Management Workers team.Lead partnership development and system navigation, including main contact for liaising with health and other service systemsSupervision and caseload management across case workers, including coordinating regular case conferencingService resolution leadQuality assurance, reporting and records oversightDevelop and implement programs focused on the optimization and continuous improvement of the performances and practicesManage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc.Implement and maintain a system for collecting relevant statistics needed for evaluations report andfunding proposalsManage city operated database and Homes First case management systemEnsure effective communications with other departments within Homes First Society as well as with external agenciesPrioritize and assign shift responsibilities and duties to team membersOversee staff in developing individualized case plans with designated participants and help participants achieve their goalsEnsure that all documentation is completed to agency standardsAble to work occasional weekends and/or evenings, when requiredAble to carry 24 hour emergency on-call phoneWorking in an environment where there may be smoke is required.Other responsibilities, as requiredQualifications:Post-secondary education in related field or equivalent in education and experienceAt least 3 years experience working with people who are homeless, under-housed and dealing with addictions and mental illness.At least 1 years experience supervising unionized staff.Demonstrated experience performing assessment, advocacy, referral and case managementfunctions and ability to effectively prioritize work in a fast paced environmentAbility to work effectively in a collaborative team environmentExcellent communication, organization and time management skillsSupervisory experience in a unionized setting an assetKnowledge of relevant laws, standards and guidelines; including the Ontario Landlord and Tenant Act and rental legislation in Ontario.Knowledge of resources and services available in the communityExcellent interpersonal, conflict resolution and organization skillsCertificates in First Aid, CPR, Crisis Prevention and Intervention an assetCertificate of Completion of Homelessness Learning Hubs Harm Reduction for the Homeless Sector considered an asset.Working in an environment where there may be smoke is required.The successful applicant must provide a criminal record check that is satisfactory to Homes First Society. #J-18808-Ljbffr