Job Title

This job is with JLL, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Superviseur, Exploitation (Entretien & Scurit) Galeries d''''Anjou - Montral Le Superviseur, Exploitation joue un rle cl dans notre organisation, assurant le bon fonctionnement quotidien de nos oprations. Ce poste dynamique requiert un leader capable de grer efficacement une quipe, d''''optimiser les processus et de maintenir des normes leves de qualit et de productivit. CE QUE VOUS FEREZ Vous aurez comme principale responsabilit de soutenir le Gestionnaire, Exploitation dans les tches lies l''''exploitation de l''''immeuble Galeries d''''Anjou, Place d''''Anjou et du Centre Jean-Talon au niveau de la scurit des immeubles et de son entretien. Grer les contrats de service des diffrents entrepreneurs sous sa responsabilit, assurer la gestion des quipes en place, et entretenir des relations avec les dtaillants et locataires afin d''''offrir des services de qualit suprieure; S''''impliquer lors de la ngociation/implantation des contrats d''''entretien, scurit et prvention incendie; Assister le Gestionnaire, Exploitation pour procder aux suivis et correctifs suggrs par les assureurs et suit aux d''''inspections diverses; Grer les diffrents programmes environnementaux, les comits SST des immeubles et les dossiers de rclamation d''''assurances; S''''assurer que les travaux sont excuts en conformit avec les rgles de sant et scurit en place; Superviser la qualit de service des activits de la scurit pour les immeubles sous sa supervision; Effectuer le suivi des rapports d''''vnements auprs des divers intervenants; Participer activement aux ngociations/implantations des contrats sous sa responsabilit ainsi que de leur excution quotidienne; Superviser les inspections et assurer les suivis pour les systmes d''''alarme incendie, gicleur et PIV; Contribuer l''''laboration des budgets oprationnels et participer au contrle des dpenses tout au long de l''''anne budgtaire; Coordonner les projets d''''amnagements, d''''entretien et les travaux chez les locataires et agir titre de point de contact avec les entrepreneurs et locataires pour tout ce qui concerne ces travaux; Apporter un soutien son suprieur lors de mandats spciaux; Rpondre aux appels d''''urgence en dehors des heures de travail. Assurer la prparation annuelle de budget d''''exploitation (Opex) et d''''immobilisation (Capex) et tablir des plans quinquennaux d''''investissement pour les diffrents btiments; Assurer un contrle des dpenses tout au long de l''''anne budgtaire; Dcider de l''''intervention approprie selon ses responsabilits lors de situations d''''urgence en s''''assurant de garantir la scurit des lieux et des locataires; Rpondre aux plaintes des locataires et effectuer un suivi et un contrle de qualit des services rendus sous sa responsabilit; CE QUE NOUS RECHERCHONS Diplme d''''tudes collgiales dans un domaine connexe la gestion immobilire ou exprience quivalente (3-5 ans); Exprience en gestion de contrat et gestion de personnel; Exprience en entretien du btiment et scurit; Exprience en gestion de projets d''''amnagement locataire commerciale un atout; Exprience en mise en uvre et en maintien de politiques, procdures et pratiques, y compris dans les domaines suivants : oprations de scurit; gestion des situations d''''urgence; consignes permanentes; consignes de poste; sant et scurit au travail; prvention incendie; lutte contre les incendies; Excellente connaissance en lecture et interprtation des plans mcaniques, lectriques et architecturaux; Aptitudes informatiques ncessaires (MS Office,); Faire preuve de leadership et possder des comptences en rsolution de problmes; Dtenir d''''excellentes comptences dans le service la clientle et de l''''exprience avec le public; tre en mesure de travailler efficacement dans un milieu dynamique, dtenir d''''excellentes comptences en communication, en travail d''''quipe et avoir le sens de l''''organisation; tre disponible rpondre aux demandes urgentes qui pourraient tre en dehors des heures ainsi que les fins de semaine; Bilinguisme franais et anglais. --- Operations, Supervisor (Maintenance & Security) Galeries d''''Anjou - Montral The Operations Supervisor plays a key role in our organization, ensuring the smooth daily functioning of our operations. This dynamic position requires a leader capable of effectively managing a team, optimizing processes, and maintaining high standards of quality and productivity. WHAT YOU''''LL BE DOING Your main responsibility will be to support the Manager, Operations in the tasks related to the operation of the Galeries d''''Anjou building, Place d''''Anjou and the Centre Jean-Talon in terms of building security and maintenance. Manage the service contracts of the various contractors under his responsibility, ensure the management of the teams in place, and maintain relationships with retailers and tenants in order to offer top quality services; Participate in the negotiation/implementation of maintenance, safety and fire prevention contracts. Assist the Operations Manager with follow ups and corrective actions suggested by insurers and following various inspections; Manage environmental programs, Health and Safety committees of assigned buildings and insurance claims; Ensure that the work is carried out in accordance with the health and safety rules in place; Oversee the quality of service of security activities for buildings under his supervision; Follow up on event reports with various stakeholders; Actively participate in the negotiation/implementation of contracts under his responsibility as well as their daily execution; Supervise inspections and follow up on recommendations for fire alarm, sprinkler and PIV systems; Contribute to the development of operational budgets and participate in the control of expenditure throughout the budget year; Coordinate development projects, maintenance and work at tenants'''' premises and act as a point of contact with contractors and tenants for all matters relating to this work; Provide support to his/her superior during special mandates; Respond to emergency calls outside of working hours. Ensure the annual preparation of operating budget (Opex) and capital budget (Capex) and establish five-year investment plans for the various buildings; Ensure control of expenditures throughout the budget year; Decide on the appropriate response according to one''''s responsibilities during emergency situations by ensuring the safety of the premises and tenants; Respond to tenants'''' complaints and carry out a follow-up and quality control of the services rendered under its responsibility; WHAT WE''''RE LOOKING FOR College diploma in a field related to property management or equivalent experience (3-5 years) Experience in contract management and personnel management Experience in building maintenance and security; Experience in managing commercial tenant development projects an asset; Experience in implementing and maintaining policies, procedures and practices, including in the following areas: security operations; emergency management; standard operating procedures; postal instructions; occupational health and safety; fire prevention; firefighting; Excellent knowledge of reading and interpreting mechanical, electrical and architectural plans; Computer skills required (MS Office,); Demonstrate leadership and problem-solving skills; Possess excellent customer service skills and experience with the public; Be able to work effectively in a dynamic environment, have excellent communication skills, teamwork and organizational skills; Be available to respond to urgent requests that may be outside of hours as well as on weekends; Bilingualism in French and English. #LI-DNI