Job Title

The Franchise Business Coach is responsible for coaching, supporting, and influencing Franchises of designated KFC restaurants within specified regions across Canada. This would include delivering operations and brand objectives, key performance indicators (KPIs) and plans designed to achieve the companys growth, revenue and profit targets while building franchise operating capability. The franchise business coach is required to motivate, develop, and influence franchisees at all levels to reach company and individual goals and objectives.Key Responsibilities (includes but not limited to):Deliver national operations plan and budget designed to meet companys Annual Operating Plan targetsRecommend sales and growth opportunities to elevate operating capability across the franchise system by aligning, influencing, and challenging franchisees to deliver the brand vision as one systemEvaluate performance and drive action within the designated Franchisees/Licensees against multiple criteria, including but not limited to: Best on Block (BOB) Scorecards, Food Safety Compliance Checks (FSCC), Restaurants Operations Compliance Checks (ROCC) & escalation processes, as well as Franchise Growth Criteria and Brand Standards compliance as outlined in brand requirementsOversee implementation of corrective action plans ensuring all Franchisees, Licensees and Restaurants meet or exceed minimum brand expectations within your spanOwns Franchise relationships through high-level franchise management & strategic planningLead the onboarding and growth for new Franchisees/Licensees within your spanLead culture to fuel results as a leader that supports franchisees/licensees to build Above Restaurant Leadership capability at the organization levelPartner with cross-functional teams to commercialize initiatives that will drive a better guest experienceLead periodic reviews with franchisees/licensee partners, documenting actions to drive accountability and progress while promoting a one system approach including sharing best practicesOther duties as required by Operations ManagerKey Qualities & Qualifications:Strong verbal and written communication essential, with bilingual French / English highly regardedExperience within Quick Service/ Food Retail, and/or multi-outlet industries highly regardedMinimum 5-7 years experience in senior Operations/Commercial positions, with accountability for sales, profit, and people management essentialMust be able to formulate and analyze to make decisions and influence operating agenda across your span.Post-secondary degree with a major in business, marketing or finance preferred. Post graduate qualification (MBA) highly regardedExcellent interpersonal, influencing and communication skills with the ability to inspire all levels of franchise operations. Able to navigate and resolve conflicts effectivelyOutstanding coaching and mentoring skills with solid follow-upStrong ability to delegate, lead, and influence action through othersSound management level planning, directing, leading, and controlling skills.High work ethic and independence, ability to work individually while travellingQSR trading patterns will require some evening and weekend workAbility to travel and remain away across Canada approximately 30% of the timeWhat makes KFC a great place to work?Our People. We invest in people capability above all else, with a proven track record of developing internal talent to leadership levels across the business both in Canada and globally. We want people with smart, heart and courage that have the opportunity to not just make impact today but to become leaders of the future.Our Culture. We are known for a culture that rewards and recognizes great effort, big or small, and providing the work life balance that is so important to staying inspired and engaged. We don`t just say it, we mean it –every Friday is a half day at KFC Canada! We will focus on your personal development as much as your professional development to ensure you can bring your best self to work. KFC, part of Yum! Brands, is the worlds most popular chicken chain and every day, we serve more than 12 million customers in more than 45,000 restaurants around the world. Our commitment to great food and service is the same commitment Colonel Harland Sanders had when he founded the concept more than 55 years ago, and thats why KFC remains the worldwide leader in the category.KFC Canada is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. KFC Canada encourages applications from all qualified candidates. Contact if you need accommodation at any stage of the application process or want more information on our accommodation policies.