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Job Title


Director, eCommerce Operations (Hybrid or Remote)


Company : MEC


Location : Vancouver, British Columbia


Created : 2025-06-19


Job Type : Full Time


Job Description

Director, eCommerce Operations (Hybrid or Remote)Join to apply for the Director, eCommerce Operations (Hybrid or Remote) role at MECDirector, eCommerce Operations (Hybrid or Remote)Join to apply for the Director, eCommerce Operations (Hybrid or Remote) role at MECThis range is provided by MEC. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeCA$128,000.00/yr - CA$160,150.00/yrMECs PurposeAt MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose!Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, wed love to connect with you. Join us!Inclusivity at MECMEC is an equal opportunity employer and committed to building an inclusive community of staffers. Were proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and well do our best to accommodate you.The OpportunityA rare opportunity has arisen as our previous Director of eCommerce Operations transitioned into a newly created role within eCommercepart of our evolving digital strategy and a reflection of the growth at MEC. Now, were looking for the next leader to take mec.ca to the next level.As the Director, eCommerce, youll lead a team responsible for driving revenue growth and operational excellence for mec.ca. Youll identify and execute quick win sales drivers, profit-maximizing eComm opportunities, and new business opportunities for mec.ca that align with our strategic goals. Youll also create and execute cross-functional project plans, prioritize weekly work, track performance, and measure progress toward objectives. Your strong project management and hands-on leadership will help us achieve our goals and take our business to the next level.Location: This role can be hybrid from MECs head office in Vancouver or remote within CanadaAs The Director, ECommerce Operations Youll BeIdentify and execute quick win sales drivers, profit-maximizing and new business opportunities that align with our strategic goals.Create and execute cross-functional project plans.Lead the search and project manage the delivery of new technologies and systems that will improve operational efficiency.Build the tools required for your team to operate at the highest level of effectiveness, including reports, workflows, reference materials, templates, and more.Prioritize weekly work, track performance, and measure progress toward objectives.Dive into the week-to-week work, collaborating closely with teams to address their needs and deliver results.Identify and prioritize inefficiencies, enhancements, and fixes to drive continuous process improvement, supporting business growth.Make upstream improvements while constantly helping teams deliver current workloads.Work seamlessly across functions to improve process, service delivery, communication, and expectation setting.Act as a resource and mentor for the team, guiding them in project management, time management, and cross-functional collaboration and negotiation.Strategize and structure the team for eCommerce expansion.What You Bring5-8 years in eCommerce, preferably in a leadership capacity and with a direct-to-consumer retailer or brandExperience planning and forecasting an eCommerce business, including weekly and ad-hoc reporting and analysisExperience successfully identifying and executing projects in an omni-channel environment, including developing compelling business cases for internal buy-in and clear project plans for execution.Demonstrated cross-functional project management skills, including a track record of handling multiple tasks and projects at a time, prioritizing workload, effectively delegating and thriving in a dynamic and complex environment.Experience with agile workflows.Analytical with the ability to identify and track key performance metrics and make data-informed decisions.Strong collaboration skills to work seamlessly across teams and functions.Proficiency in identifying and improving operational workflows.Understanding of eCommerce market trends and business development opportunities.A strong understanding of modern eCommerce content management systems and/or order management systems and supporting workflowsComfort navigating ambiguity.Empathetic people-first leadership style with experience managing and mentoring teams.The Compensation & Perks!This is a permanent position with the anticipated salary range of $128,000 to $160,150 base + bonus. The exact salary will be dependent on the successful candidates relevant skills, experience, qualifications and internal equity.Work-life flexibilityVariable annual incentive planGenerous annual vacation allotmentPaid Care time (Wellness/sick)Maternity and Parental leave top-upStaff Discount and amazing deals straight from vendorsTop-notch benefit planRetirement Savings PlanPaid days to pursue outdoor activities and/or volunteer in your communityCareer development opportunitiesAt our Home Office located in Vancouver, youll also love:Show up as you areAthleisure wearAn open office layout- choose where you sit.Onsite fitness equipment, change rooms with showers and bike storageNote: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.Are you up for your next adventure? Wed love to hear from you!The Candidate must be able to read and converse in English. Le candidat doitSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesRetailReferrals increase your chances of interviewing at MEC by 2xGet notified about new Director of Ecommerce jobs in Vancouver, British Columbia, Canada.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr