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Join to apply for the Manager, Student Mental Health & Wellbeing role at Carleton University4 days ago Be among the first 25 applicantsJoin to apply for the Manager, Student Mental Health & Wellbeing role at Carleton UniversityGet AI-powered advice on this job and more exclusive features.To display this page you need a browser with JavaScript support.Job Number: J0625-0161Job Title: Manager, Student Mental Health & WellbeingJob Type: Continuing Full TimeDepartment: Health & Counselling ServicesJob Category: Student ServicesNumber of Positions: 1Date Posted (dd/mm/yyyy): 13/06/2025Closing Date (dd/mm/yyyy): 22/06/2025Salary (with Salary Rate): 85,476.00 - 111,120.00/YearAssignment Duration From: 30/06/2025Employee Group: Non-UnionSalary Level: NU05Hours Per Week: 35Date Position Available: 30/06/2025About Carleton UniversityCarleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canadas most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The universitys smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.The universitys Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carletons strengths and student-centric, community-engaged values.Duties And ResponsibilitiesResponsible to meet/contact students, assess concerns and challenges, and make referrals to support services on and off campus. Responsible to facilitate the coordination of care and individual support to address the needs of students who are experiencing challenges in areas that may include academic, psychological well-being, economic stress, behavioral concerns, family relationships, and other barriers that impede success. This will be done through assessments, consultations, interventions, referrals, and follow-up services. The incumbent fields calls, emails, and referrals regarding students and manages cases involving students of concern, facilitating connection to multiple supports both on and off campus, as well as providing information and resources accordingly. The position is non-counseling and non-therapeutic. In addition, the Case Manager will develop and lead programs, trainings and workshops for faculty, staff, and students that increase knowledge of mental health and support holistic student development and success. The purpose of this role is to enhance the conditions and likelihood of students personal and academic success and to contribute to a campus community that strives to support positive mental health and well-beingQualificationsThe incumbent must possess the following qualifications:Knowledge of student care and support program design, delivery, assessment, and evaluation methodologies, processes, and practicesKnowledge of relevant governing legislation, collective agreements, policies and proceduresKnowledge of office as well as the broader university academic units, departments, and divisionsKnowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devicesKnowledge of cultural competency and diversityEducation And ExperienceThe above is normally acquired through the completion of:Completion of masters degree in social work or counselling, student affairs, education, or related field requiredMinimum of five year of previous student support and counselling program and service experience plus two years of management or leadership experienceMinimum of five years of experience in student support and service or program deliveryplus two years of management or leadership experienceMinimum of three years professional experience in a student conduct or case management role within a postsecondary education or closely related settingDemonstrated experiencing building and fostering relationships with students, colleagues, and departmentsExperience in higher education or closely related setting with demonstrated knowledge of student support provision, program facilitation, and knowledge of systems and service deliveryHR NoteEquivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Mtis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.Health and Safety RequirementsThis position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.View complete position descriptionView DisclaimerYou must login first before attempting to apply for any postion.Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeOtherJob functionJob functionOtherIndustriesHigher EducationReferrals increase your chances of interviewing at Carleton University by 2xSign in to set job alerts for Manager roles.Assistant Manager, Harvey's / St-Hubert Express Hunt ClubDivision Manager - Southeastern ON - PeterbiltAgile Development Manager (Ottawa On-site)Regional Manager (Health care operations, customer service)Group Experience Divisional Manager - OttawaWere unlocking community knowledge in a new way. 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