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Job Title


National Account Manager, Direct Marketplaces & B-Grade


Company : Dyson


Location : Toronto, Ontario


Created : 2025-06-19


Job Type : Full Time


Job Description

Deliver assigned targets on monthly, quarterly and yearly basis and develop actions to achieve the agreed plan for Canadian marketplaces, Dysoncanada.ca Outlet and direct B-Grade business.Manage the relationship between Dyson and marketplace partners while overseeing tactical direction and strategic sales plans. Lead development of new product launches, manage product listings, optimization and online merchandising strategies to drive engagement and commerce on Dysons marketplaces.Lead marketing for all online marketplaces, including promotional opportunities, pricing optimization, and content creation.Identify product, service, or marketplace issues, and resolve them as needed in partnership with the Customer service teamEmbed with the website merchandising team to influence and deliver strategic plans and deliver on shared objectives for the B-Grade business on dysoncanada.ca Outlet including new product launches and promotionsLead forecasting for Marketplace and B-Grade channels at product levelAct as the point person for Direct Marketplaces and B-Grade sales communications, not limited to total Direct sales, forecasting and supply and sales meetingsMonitor Marketplace and B-Grade sales and inventories; identify opportunities and assess related risks; gain consensus and approval from internal stakeholders; communicate and implement proposed action plans.Identify & implement opportunities to cross-sell and up-sell buyers within the customer journeys.Build processes, calendars to communicate merchandising plans to various teams across the organization.Research and identify new marketplaces.Develop profitable online programs including eCommerce range planning, promotions, and merchandising solutions to reduce refurbished inventory levels without creating channel conflicts across marketplaces and Dysoncanada.ca OutletBe an active subject matter expert on all things marketplaces.Work in partnership with the other Direct channel owners (web, direct retail, and customer service) to identify and implement opportunities to drive conversion, cross-sell and up-sell.About You :Bachelors Degree in Business or related field preferred5+ years account management experience : E-commerce or Direct to Consumer experience strongly preferredExperience with digital retail and strong data analyticsDiverse experience working with supporting departments, including operations, channel management, category management and finance requiredProven track record of budget / forecast deliveryAbility to think creatively and develop long-term plans for product launches which maximize brand awareness and profit, while considering channel conflictsProven negotiation and closing skills, both on an internal and external levelGood customer and cross functional interface capabilities; excellent presentation and influencing skillsP&L proficiency and ability to optimize ROIAbility to accurately forecast demand for sales and profit growth on a micro and macro levelDemonstrated proficiency in Microsoft Word, PowerPoint, and Outlook; advanced proficiency in ExcelPassionate about eCommerce and the opportunities it brings to drive traffic / salesProven negotiation and closing skills, both with internal and external stakeholdersAbility to understand the Dyson brand and uphold its integrityBenefits :At Dyson, how we reward you is linked to our high-performance culture. But its about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life youre in and the moments that matter.Financial benefits :Dyson Matching RSP contributionsCompany Paid Life Insurance and Accidental Death and Dismemberment (AD&D)Short-Term and Long-Term DisabilityEmployee Referral ProgramGenerous Dyson Product DiscountsLifestyle benefits :Competitive Paid Time Off including Floater Holiday, Sick, and Vacation TimeGenerous Maternity Leave ProgramEmployee Assistance ProgramDyson is an equal opportunity employer. We know that great minds dont think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.Dyson is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.Create a job alert for this search #J-18808-Ljbffr