About the CompanyFounded in 2015, and headquartered in Ottawa, AFTIA is a proudly Canadian company and Adobe partner, that has an in depth knowledge and expertise of forms process solutions, end-to-end capabilities, sign, and print. We are more trend aware and capable of adapting solutions to specific client needs.About the RoleImplement custom AI solutions for enterprise clients. Serve as a technical expert in Firefly, Creative Cloud, and Experience Cloud, translating business needs into usable applications. Develop and deliver customer training and acceptance.ResponsibilitiesDevelop and maintain strong customer relationships during and after the implementation of technical and business studies.Team member involved in project delivery; comfortable working on technical implementations and providing advice on systems and service delivery.Manages and controls customer expectations by providing proactive support to our clientsProvide post implementation custom training, including train-the-trainerImplement custom AI solutions for enterprise clients.Serve as a technical expert in Firefly, Creative Cloud, and Experience Cloud, translating business needs into AI-powered applications.Mentor teams and drive best practices in AI adoption.Build scalable, production-ready implementations that enhance creative workflows and automate content generation processesCreate reusable frameworks and components that accelerate future implementations across clientsServe as technical authority during client engagements, providing expert guidance on generative AI capabilities and implementation approachesTranslate business requirements into technical specifications for AI-powered creative and productivity solutionsLead discovery workshops and technical planning sessions to identify high-value generative AI use casesDevelop best practices, technical documentation, and implementation guides for the broader consulting teamRequired Skills5+ years implementing enterprise solutions with a focus on AI/ML implementationsDemonstrated success delivering multiple complex technical projects under deadline pressureExperience providing post implementation training and roll out, including briefing all levels of a customer organizationExperience consulting directly with clients on technology strategy and implementationAbility to explain complex technical concepts to both technical and non-technical stakeholdersExceptional problem-solving capabilities with a consultative, client-focused approachStrong collaboration skills working across cross-functional teams including designers, developers, and business leadersBenefitsMarket competitive salary, vacation and sick daysFully remote position, open to any Canadian residentCollaborative environment with weekly town halls ensuring all employees are engagedProfit sharingHealth and dental planEmployee training and growth programs
Job Title
Implementation and Training Specialist