Business Central Support Analyst (Remote Canada) | Up to $120K CADAre you a Microsoft Dynamics 365 Business Central expert with experience in a VAR or ISV environment? Ready to join a growing team that values flexibility, innovation, and deep product knowledge? We want to hear from you!Position: Business Central Support AnalystLocation: Fully Remote (Canada-based) Salary: Up to $120,000 CAD annually Employment Type: Full-timeAbout the RoleWe are seeking a skilled and customer-focused Business Central Support Analyst to join this well established VAR. In this role, you will provide high-quality technical and functional support to our clients, helping them maximize the value of their Business Central solutions.You must bring VAR (Value Added Reseller) or ISV (Independent Software Vendor) experiencethis is essential for understanding the fast-paced, client-centric nature of our work.What You'll DoProvide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business CentralTroubleshoot functional and technical issues across multiple modules (finance, sales, purchasing, inventory, etc.)Collaborate with consultants and developers to resolve complex customer issuesCreate and maintain internal documentation and user guidesEscalate issues where necessary and follow up to ensure client satisfactionAssist in client training and onboarding when neededWhat We're Looking For2+ years supporting Microsoft Dynamics 365 Business CentralExperience working at a VAR or ISV is requiredStrong understanding of core BC modules and workflowsExcellent communication and customer service skillsAbility to work independently in a fully remote environmentBonus: Knowledge of finance and financial processesWhy Join?100% Remote work from anywhere in CanadaCompetitive compensation up to $120,000Collaborative and growth-oriented environmentOpportunity to work with a wide variety of industries and clients
Job Title
Business Central Support Analyst