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Job Title


Technical Account Manager


Company : Brunel


Location : Montreal, Québec


Created : 2025-06-20


Job Type : Full Time


Job Description

IntroductionOur food client is in search of a dynamic account manager for their retail division who has a strong background in technical equipment. The Account Manager position aims to build and maintain relationships with chain accounts by sharing knowledge, providing daily support, and attentively listening to and understanding our customers' needs. Additionally, the role requires significant business development, identifying and engaging potential customers, and converting those leads into customers. The Account Manager reports to the Vice-President of Sales and Marketing.ResponsibilitiesMaintain and create relationships with specific chain accounts on a daily basis for customersFocus on Business Development for the US marketUndertake overnight travel (mainly within North America)Discuss, meet, and travel to customers to understand their needs (products, services, programs, etc.)Work with the market analysis team to identify where our products could be needed.Identify, prospect, and meet potential customers regularlyConduct cold calls to buyers to secure appointments to sell Hardt equipment regularlyParticipate in trade shows to promote the companyPrepare presentations on new itemsCollaborate with the team to coordinate efforts to introduce new products to customersTrack order status and develop contingency plans if problems ariseVerify and analyze required reports by accountsHold regular (weekly or bi-weekly) account meetingsWork with colleagues to develop, execute, and evaluate new plans for expanding salesRequirements Exceptional English communication abilities and well-developed professional verbal and written skills to communicate with 99% English-speaking customers located outside of Quebec daily.Functional in French (verbal and written).Exceptional organizational skills, able to prioritize and multi-task.Ability to travel (valid passport & driver's license required).Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).Minimum 5 years of experience supporting chain accounts, primarily in the USA.Ability to work in a strong team-oriented environment.Experience with equipment or technical products is an asset.What We OfferWhy apply through Brunel? Finding the next step in your career can be a full-time job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. Well get you going while you get on with the job.About UsBrunel has a reputation for working with some of the best in the business. Thats what we continually strive for. Over 45 years, weve created a global network of interesting clients and talented individuals working together through a vast array of services.