Job Title

Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support. Since 1998, Lynx Systems Inc. has helped hundreds of real estate companies in the United States and Canada with their technology needs. The RoleWe are seeking a highly qualified Yardi Implementation Consultant - with experience in Commercial Yardi Implementation areas - to join our team of consulting professionals. The ideal candidate will have strong problem-solving skills with demonstrated experience in implementations for the Commercial Verticals and thrive in a collaborative, team-based setting.In this position you will work in cooperation with Lynx leadership, their project management team and external parties such as Yardi to deliver the full life cycle of our client engagements. This may include scoping meetings, as well as post-implementation support.ResponsibilitiesConduct in-depth client needs analysis to identify operational needs and define project scope.Act as the primary Business Analyst to capture and document client requirements.Yardi system setup, including:Configuring Yardi Security settings and user permissions to ensure appropriate access control for commercial users.Setting up commercial property configurations, including lease abstracts, billing codes, tenant correspondence, retail parameters, and other key functionalities specific to commercial properties.Data conversion and data validation such as property onboarding and offboarding.Lead effective working sessions complete with session notes and agendasModule setup, configuration, and customization.Leading conversion activities and ensuring smooth data transition.Sandbox testing and troubleshooting to ensure implementation quality.Creating and updating comprehensive user documentation.Provide client training sessions, delivered remotely or onsite, as needed.Facilitate client hand-off from implementation to go-live, with transition support to Lynx Support Services.Offer continuous post-implementation support to address client inquiries and issues.Actively participate in project meetings with cross-functional teams, ensuring alignment on project milestones and deliverables.Identify potential process improvements and suggest Yardi system optimizations to clients for enhanced operational efficiency.QualificationsExperience: Minimum of 3 years in Yardi Technical Support or System Administration, with a focus on Commercial Yardi Implementations.Yardi Proficiency: Advanced knowledge of Yardi Voyager and Commercial functionality such as Lease Management, Billing, and CAM Recovery, with expertise in Commercial Property Management functionalities, including tenant billing, lease structures, and financial reporting.Technical Skills: Strong technical skills, including data migration, system configuration, and troubleshooting; experience in scripting or report writing (SQL, SSRS) is a plus.Project Management Skills: Ability to lead projects independently, managing timelines and deliverables effectively.Business Process Expertise: Skilled in business process documentation and IT controls (mapping, design, and analysis).Communication Skills: Excellent written and verbal communication skills; able to produce high-quality, client-facing deliverables and provide clear, instructive user training.Certifications: Industry certifications in Property Management or Project Management (PMP, CAPM) are advantageous.Additional Qualifications: Fluency in French or Accounting is an asset.Self-motivated, solution-oriented mindset is essential.Supervisory ResponsibilityAs required.BenefitsDental care.Extended health care.Flexible schedule.Remote work.Paid time off.Vision care.Paid sick leave.Opportunities for professional development and growth.Equal Opportunity EmployerLynx Systems Inc. is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds and identities to apply for this position. For information around our accessibility policies, or to make an accommodation request, please contact Accessibility@lynxsystemsinc.com.