Job Title

Location: 24 Colonnade Road, Ottawa ONSchedule: Daytime, Monday to FridayStarting Salary: $87,474/yearWe are currently recruiting for an Instructional Designer to work in person at our headquarters in Ottawa, ON.What you will be doingReporting to the Manager, Learning Centre, the Instructional Designer develops accessible, engaging, and high-quality learning experiences across in-person, blended, and online formats that align with organizational priorities.You will work with subject matter experts and internal teams to design learning solutions that are practical, inclusive, and aligned with adult education principles. From needs assessments to content creation, your work will help equip employees with the knowledge and skills they need to succeed.You will also contribute to the continuous improvement of learning tools and technologies, using feedback and learning data to refine content and delivery. This role is ideal for someone who combines creativity with structure and enjoys translating complex information into clear, useful training.Some of your responsibilities includeDesign and develop instructional content for in-person, blended, and online learning experiencesConduct learner needs assessments and define measurable learning objectivesCreate accessible, inclusive, and user-focused learning materials, including job aids and infographicsCreate scripts and storyboard multimedia content, ensuring clarity and engagementCollaborate with subject matter experts and internal teams to align training with operational goalsManage multiple instructional design projects from planning to evaluationTrack project progress, timelines, risks, and outcomes using appropriate toolsUse learning platform data to evaluate program effectiveness and support continuous improvementDefine and apply evaluation methods to measure learning outcomes and instructional impactIntegrate emerging technologies and digital tools into course designTroubleshoot learning platform or content issues and support users post-implementationLiaise with vendors and internal support teams on technical matters and improvementsShare expertise across teams and promote best practices in instructional designStay current with trends in adult learning, accessibility, and instructional technologyContribute to the development and refinement of internal standards, instructional templates, and content libraries to ensure consistency and quality in designAdjust content, project plans, and learning outcomes based on user feedback, analytics, pilot testing, or evolving prioritiesWhats in it for you?Work for a reputable and nationally known companyWork in a challenging and rewarding work environmentEmployer paid professional developmentA comprehensive benefits packageGenerous paid time off, holidays and sick daysRetirement plans with company matching of employee contributionsEmployee discount programs, social outings and holiday gatheringsYoure a good fit ifYou are passionate about instructional design and adult learningYou are skilled in planning, project coordination, and stakeholder engagementYou are comfortable using platforms such as Articulate, Moodle, and Microsoft 365You are analytical, detail-oriented, and capable of using data to improve learning outcomesYou enjoy balancing innovation, compliance, and real-world operational needsYou communicate clearly and work well with contributors across departmentsYou thrive in a fast-paced environment with multiple deadlines and evolving prioritiesYou are comfortable navigating ambiguity and managing shifting priorities independentlyYou can apply influence without formal authority to drive project outcomesYour must-haves:An undergraduate degree in Instructional Design, Education, or a related field is preferredA certificate in Adult Education or eLearning is an asset. A combinations of education and experience will also be consideredA minimum of three (3) years of instructional design and development experience, particularly in eLearningStrong writing, editing, and multimedia content development skillsProficiency in tools such as Articulate Rise/Storyline, Moodle, JavaScript, HTML5Familiarity with AI tools (e.g., ChatGPT, WellSaid Labs, DeepL) to support content development and translationExperience aligning content to standards such as SCORM, xAPI (Tin Can), and familiarity with LTI integrationsThe Ability to analyze learner performance data and LMS reports to inform content improvementsEligibility to obtain and maintain a Secret-level security clearance from PSPCApplication ProcessIf we are the right fit for you, we want to hear from you! Send us your resume and cover letter today!NOTE:Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.Commissionaires values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires hiring process.Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.We appreciate all who apply, however we will only be contacting candidates of interest.#InstructionalDesigner #AdultLearning #eLearning #LMS #Moodle #Articulate #LearningAndDevelopment #OttawaJobs #TechInTraining #AccessibleDesign #GovJobs #HiringNow #CareerOpportunity #DesignForLearning #CommissionairesOttawa