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Job Title


Communications & Community Engagement Advisor


Company : Webuild


Location : Toronto, Ontario


Created : 2025-06-21


Job Type : Full Time


Job Description

About Us:Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years. We are a global player with Italian roots specializing in complex infrastructure: innovative and sustainable works that improve the lives of people. In over a century, we built some of the world's most iconic infrastructure projects. Webuild envisions, designs, and builds major works and infrastructure for sustainable mobility, hydropower, water, and green buildings.Webuild has won a new contract to deliver the Pape Tunnel and Underground Stations section of the Ontario Line and we are currently seeking a Communications & Community Engagement AdvisorThis position is a full-time 100% onsite position at our downtown office.POSITION SUMMARYThe Communications and Community Engagement Advisor will act as a point of contact between the Communications and Engagement team and the community working closely with the construction and lands and property teams.Responsibilities:Engage with the community to address concerns, provide updates, and answer questions related to ongoing or upcoming projects.Cultivate positive, long-term relationships with stakeholders, building trust and rapport through clear, consistent, and respectful communication.Gather feedback from stakeholders and communicate insights back to the Communications and Engagement team to inform strategies and decision-making.Work closely with the Construction and Property and Lands teams to ensure alignment on engagement efforts and key messaging.Collaborate with the Property team to contact landowners and secure permission for site access, ensuring compliance with regulations and best practices.Assist the Property team with pre-condition surveys by coordinating with landowners and providing logistical support as needed.Collect, analyze, and report feedback from stakeholders to ensure concerns are addressed in a timely and effective manner.Compile and summarize community feedback, concerns, and suggestions to share with relevant internal teams.Work with the Communications team to assist in reporting back to the community on actions taken based on their feedback.Help promote company initiatives, projects, and community programs in a positive light through interactions with residents, businesses, and public officials.Represent the company at community meetings, public consultations, or other relevant events, providing information and fostering transparency.Provide updates to the community through various channels (e.g., newsletters, social media, or face-to-face interactions) as necessary.Act as a point of contact for resolving issues or concerns raised by the community.Collaborate with the Communications team and other departments to ensure any disputes or challenges are addressed promptly and professionally.Maintain a calm and empathetic demeanor when handling sensitive situations or complaints.Maintain accurate records of stakeholder interactions, feedback, and permissions granted by landowners.Assist in managing schedules for property access, pre-condition surveys, and other site visits in coordination with internal teams.Complete all reporting, documentation, and administrative tasks related to the engagement process.Education and Qualifications:Exceptional interpersonal skills and demonstrated ability to build positive professional relationships with team members, stakeholders and members of the public.Ability to de-escalate issues in a calm, positive, and professional manner.A degree or professional designation is preferred (such as communication, environmental planning) although proven practical experience is essential4+ years working in a similar role in the public or private sectors (working in the communications, consultation or customer service industry)2+ years professional writing experience including: plain language, AODA, web-content, internal and external communicationsStrong analytical, planning, organizational, problem solving and time management skillsA valid driver license and access to transportationAbility to work flexible hours, including evenings and remotely if required.Work EnvironmentAt Webuild, we are committed to fostering a diverse and inclusive culture that promotes gender equity and the recruitment of under-represented groups at all levels of our workforce.