Job Title

Job Description We are seeking a skilled and detail-oriented individual to fill the role of Front Desk Associate . As the first point of contact for our clients, you will be responsible for providing exceptional customer service, greeting visitors, answering phone calls, and supporting a variety of administrative tasks. This is a full-time position where you will work onsite, Monday to Friday, from 8:30 AM to 5:00 PM. You will be part of a dynamic team that values teamwork, professionalism, and excellent communication skills. Your responsibilities will include: Providing high-quality customer service to clients via email, phone, and in person Assisting visitors by greeting, welcoming, directing, and announcing them appropriately Answering, screening, and forwarding any incoming phone calls, and providing basic information when needed Receiving and sorting daily mail/deliveries/couriers Performing other clerical duties such as filing, photocopying, collating, faxing, etc. Processing direct bill reconciliations Accepting insurance payments from clients, and providing them with a receipt Requirements To be successful in this role, you will need to possess the following skills and qualifications: Excellent communication skills, telephone etiquette, and professional appearance Be dependable, organized, and a team player Strong attention to detail Sound computer skills Ability to organize, multitask, prioritize, and work under pressure High school graduate diploma A working knowledge of EPIC would be considered an asset Benefits We offer an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide: Hybrid work flexibility Matching Group RRSP contributions Two paid personal days each year Professional membership fees (including RIBO, IBAO, IIC) Professional development and educational reimbursement Free parking and professional office space Why Work with Us We value diversity and inclusivity in the workplace and are committed to creating a workplace reflecting the diversity of the communities we serve. If contacted for an interview, please inform us should an accommodation be required.