Job Title

**Examination and Administration Coordinator Role Summary '',''We are seeking a highly organized individual to support the development, administration, and delivery of our examination program.'',''The successful candidate will be responsible for coordinating exam cycles, responding to candidate inquiries, reviewing applications, and ensuring accurate communication with examination providers.'',''This role requires excellent administrative, organizational, and communication skills, as well as a high level of professionalism and attention to detail.'',''If you possess strong administrative capabilities, excellent written and verbal communication skills, and experience in a regulatory environment or examination practices, we encourage you to apply for this exciting opportunity.'',''As an Examination and Administration Coordinator, you will play a key role in supporting our team''s efforts to deliver high-quality examinations and services to our stakeholders.'',''Key Responsibilities: '',''* Coordinate each exam cycle according to the exam schedule. '',''* Respond to candidate enquiries via telephone and email. '',''* Review and approve examination applications according to the Eligibility Policy. '',''* Ensure examination provider generated communication is accurate and in line with COPR policies and procedures. '',''* Provide on-call support on examination days from the time the first candidate starts until the last candidate completes the examination. '',''* Conduct video audits on examination day and post examination. '',''* Conduct quality assurance review of candidate results and addresses issues within 48 hours of scheduled release of results. '',''Required Skills and Qualifications: '',''* Graduate of recognized post-secondary program with a minimum of five years'' experience in examination practices and/or a regulatory environment, or a combination of education and work experience. '',''* Excellent writing and editing skills. '',''* Intermediate to advanced knowledge of the Microsoft Office Suite of applications including Word, Excel, PowerPoint, Outlook, and SharePoint. '',''* Experience using Customer Success Management (CSM) software is an asset. '',''Benefits: '',''* Competitive salary range: $43,000$45,000 annually, commensurate with experience and based on a 3-day work week. '',''* Health benefits. '',''* RRSP matching program.''),