Job Title

Quality Assurance Specialist ''> We are seeking a Quality Assurance Specialist to lead our quality management system and ensure compliance with customer specifications, regulatory requirements, and internal processes. ''> The successful candidate will have experience in a manufacturing setting, preferably in paper or corrugated environments, and a degree in Mechanical, Industrial, Process Engineering, or related field. ''> Key Responsibilities: ''> ''> Lead the Non-Conformance Report (NCR) process, including logging, monitoring, and monthly reporting. ''> Investigate and resolve internal and external quality complaints regarding defects using Lean/Six Sigma methodology and root cause analysis. ''> Manage the Quality Management System and ensure compliance with ISO 9001:2015 standards. ''> Oversee aspects of the QMS such as Pest Control, equipment calibrations, Mock Recalls, and facilitating audits or reviews. ''> Support client visits and concerns from a quality perspective and issue Compliance Letters as needed. ''> Manage the FSC compliance program for external audits, internal audits, and training. ''> Drive operations accountabilities by implementing best-in-class standards and processes. ''> Identify and implement process improvements to enhance quality, efficiency, and waste optimization. ''> Generate and analyze quality data and reports on a monthly, quarterly, and yearly basis. ''> Perform other duties and responsibilities as necessary. ''> ''> Required Skills and Qualifications: ''> ''> 5+ years of quality experience in a manufacturing setting, preferably in paper or corrugated environments. ''> University degree in Mechanical, Industrial, Process Engineering, or related field. ''> Minimum 2 years of experience in a Lean/Six Sigma environment. ''> Six Sigma Black or Green Belt training is an asset. ''> Professional training and certifications in ISO management. ''> Strong analytical and statistical skills. ''> Proven problem-solving ability with attention to detail. ''> Experience developing and implementing quality processes. ''> Strong time management, collaboration, and relationship-building skills. ''> Excellent written and verbal communication skills. ''> Strong presentation skills for training and reporting. ''> Proficiency in Microsoft programs suite. ''> Familiarity with FSC and SQF is an asset. ''> ''> Benefits: ''> ''> A dynamic work environment that encourages professional growth and development. ''> Ongoing training and certification opportunities. ''> Competitive salary and benefits package. ''> A chance to work with a reputable company that values quality and customer satisfaction. ''> ''> Others: ''> Equal opportunity employer committed to diversity and inclusion.