Job Title

Food Service Supervisor Job Description The ideal candidate will be responsible for managing daily operations, leading a team, maintaining food quality and safety, ensuring customer satisfaction, and optimizing overall efficiency. The successful Food Service Supervisor will be responsible for: Team Management: Supervise, train, and guide staff to ensure they have the skills and knowledge required to perform their duties effectively. Schedule shifts to ensure smooth operations and meet customer demand. Provide ongoing performance feedback and mentorship to help staff improve their skills and advance in their careers. Customer Service Excellence: Ensure prompt and friendly service to customers at all times. Address inquiries and resolve complaints professionally to maintain high customer satisfaction. Food Quality and Safety: Enforce food safety regulations and maintain high standards of cleanliness and hygiene in the kitchen and dining areas. Conduct regular inspections to ensure compliance with safety protocols and identify areas for improvement. Operational Efficiency: Manage inventory and control costs to maximize profitability and minimize waste. Optimize workflows and streamline processes to improve efficiency and reduce labor costs. Training and Development: Provide comprehensive onboarding for new team members to ensure they are familiar with company policies and procedures. Encourage and facilitate continuous learning and development opportunities for staff to help them grow and succeed in their careers. Administrative Tasks: Prepare and maintain production and quality reports to track performance and identify areas for improvement. Work Schedule: 8-hour shifts (Day, Evening, and Morning) Monday to Friday, with weekend availability Requirements: High school diploma or equivalent Minimum of 6 months of experience in the Food & Beverage industry for candidates inside Canada Minimum of 3 years of experience in the Food & Beverage industry for candidates outside Canada English proficiency with CLB 6 minimum Strong knowledge of food safety and sanitation practices Excellent communication and leadership skills Detail-oriented and organized Proficient in using technology relevant to food service operations Benefits: Salary: $18.50 to $20.00 per hour On-site parking Paid time off Additional Notes: Our client values their employees and is willing to provide support for: LMIA applications for selected candidates. Eligible pathways under the Canadian Experience Class, Express Entry, and Provincial Nominee Programs.