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Job Title


Senior Field Application Engineer


Company : Connect Tech Inc.


Location : Guelph, Ontario


Created : 2025-06-22


Job Type : Full Time


Job Description

As a Senior FAE, you will be the technical lead bridging our cuttingedge Edge AI Platforms with our customers unique needs. With a detailed understanding of CTIs off the shelf hardware and software product offerings, you will actively drive new custom design opportunities, define detailed technical specifications, and dive deep into design implementation and costing. Your technical expertise will empower our customers while also informing our product management initiatives and shaping our market offerings.Who We AreFor 40 years, Connect Tech has built a solid reputation providing high-performance computing solutions for some of the worlds most influential companies. As an NVIDIA Elite Partner, Connect Techs products are used in state-of-the-art technology on land, sea, sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving force behind our success.What We Offer:Competitive salariesAn attractive profit-sharing programComprehensive benefits packageOpportunity to work within a high-tech, leading-edge technology field with products that appear in some really cool applications! (Robots, Drones, Artificial Intelligence, Vision Systems)3 weeks vacation per year with no waiting periodPaid sick daysA Dream Fund (gym memberships, personal interest classes, etc.)A dynamic, energetic and growing company with a friendly community atmosphereA collaborative and supportive workplace that values the contributions and ideas of our staff, and are proud of our extremely low turnover rate throughout our 40-year historyEmployees who have great passion for their work and who are always looking for ways to propel Connect Tech to the next levelKey Responsibilities:The successful candidate will work within Connect Techs Engineering Tech Support group, supporting CTIs latest products with responsibilities that include:Stay ahead of emerging Edge AI technologies across electronics, software, and mechanical disciplines to continually expand our solution capabilitiesCollaborate with customers on new custom design opportunities, working together to define detailed technical project specificationsWork with customers during design implementation, creating comprehensive and accurate costing estimates that reflect the full scope of required engineering effortsProvide technical guidance and mentorship to support teams, ensuring high-quality customer engagements and successful project deliveryEngage with key accounts through onsite visits and travel, acting as a trusted advisor and representative of Connect Techs technical expertiseEssential Skills and Qualifications:Bachelors degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering or equivalent5-10 years previous experience in a customer facing, technical pre-sales or engineering consultancy roleUnderstanding of hardware design principles, and integration of embedded hardware with software.Skills in networking and storage solutions.Experience drafting technical proposals based on design requirements, with a strong technical background to identify and specify the necessary components for system architecture.Worked in an environment of rugged electronics designs.Strong project management skills and ability to manage multiple customer engagements simultaneously.Knowledge of embedded systems, including microcontrollers, embedded processors, operating systems, storage architecture, and peripheral interfaces such as IC, SPI, and UART, etc. and AI systems architecture.Demonstrated success in mentoring junior engineers and leading cross-functional project teamsExcellent interpersonal skills to interact with both customers and internal teamsExcellent verbal and written communication skillsQuick learner, self-starter, and willing to work in a fast-paced environmentExceptional analytical / problem-solving skills and attention to detailAdvanced certification or training in Edge AI, cloud computing, or related and definite asset