Avanciers is seeking a highly skilled ServiceNow Architect to join our team for an exciting long-term contract with one of our esteemed Fortune 500 clients, based in Toronto, Ontario. This is a hybrid role, offering a blend of onsite collaboration and remote flexibility.Job Title: ServiceNow ArchitectLocation: Toronto, ON (HYBRID)Job Type: Long Term ContractOver 10 years of hands-on experience in ServiceNow development and platform customization.Proven expertise in greenfield implementations of ServiceNow ITSM and ITSM Pro modules.Skilled in designing and delivering ServiceNow solutions that align with complex business requirements.Provide expert technical consultation on leveraging ServiceNow best practices for scalable and maintainable implementations.Translate business requirements into clear technical implementation strategies and architecture.Strong implementation experience across various ServiceNow modules including ITSM Pro, ITOM, and ITAM.Proficient in ServiceNow scripting (JavaScript, Glide, Jelly), integrations (REST, SOAP), Flow Designer, workflows, and Virtual Agent.Familiar with data migration from platforms such as BMC Remedy or Symphony Summit to ServiceNow.Solid experience working with CMDB, ensuring accurate configuration data and relationships.Proficient in configuring and managing SLAs and Service Level Management.Hands-on experience with ServiceNow Agent Workspace for enhanced user experience.Led ServiceNow support and development teamshandling configurations, feature development, issue resolution, and code reviews.Worked closely with project managers to oversee technical progress on implementations and ongoing maintenance.Designed technical solutions with detailed documentation and specifications.Acted as a strategic thought leader, influencing scalable solution designs and platform strategies.Collaborated with cross-functional teams and external stakeholders to ensure alignment and business value.Focused on platform performance and stability, ensuring new developments do not degrade performance; used Instance Observer for monitoring.Strong communicator with excellent interpersonal skills for effective team and stakeholder collaboration.Experienced in Agile methodologies and fast-paced project environments.Certifications:ServiceNow Certified System Administrator (Must have)ServiceNow Certified Application Developer (Preferred)
Job Title
ServiceNow Technical Architect