Job Title

As an Associate Broker in our Mining & Energy practice, you will play a key role in delivering exceptional service to our clients and supporting the successful placement and management of complex commercial insurance programs. You will manage day-to-day client-servicing activities while contributing to market negotiations, and client growth initiatives. This role is ideal for someone with a solid foundation in commercial insurance and is ready to take the next step in specialization and responsibility.Key ResponsibilitiesClient Servicing & Account ManagementServe as a key point of contact for clients, providing timely and professional service across all aspects of account managementSupport the renewal and mid-term servicing of commercial insurance programs, ensuring accuracy and consistency in documentation and deliveryDraft and review client communications, presentations, proposals, and coverage summaries tailored to mining and energy sector risksEducate clients on coverage terms, conditions, and options; assist in the coordination of binding instructions and policy issuancePlacement & Market EngagementPrepare underwriting submissions, renewal documents, and supporting materials for insurersAssist in the negotiation of policy terms, conditions, and pricing with domestic and international marketsRequest and review loss experience reports and other underwriting data; support analytics and claims trend discussions with clientsCollaborate with underwriters, premium finance providers, and internal stakeholders to coordinate optimal solutionsOperational ExcellenceEnsure timely issuance of invoices, certificates, binders, and endorsements; follow up on outstanding items as neededMonitor accounts receivable and support resolution of billing issuesMaintain accurate, organized, and up-to-date records in EPIC and shared drives in compliance with operational standardsIdentify and recommend process improvements to increase efficiency and service qualityExperience Requirements4-7 years of experience in commercial insurance brokering or underwriting, preferably with exposure to resource-based industriesValid RIBO license; working towards or holding CIP, CAIB or CRM designationsStrong knowledge of commercial property, liability, and specialty coverages relevant to mining and energy operationsExceptional organizational skills with a focus on accuracy, time management, and multitaskingProfessional communication skills, written and verbal, with the ability to translate complex insurance terms for clientsA collaborative mindset with the confidence to work independently and contribute to team initiativesProficiency with brokerage management systems (e.g., EPIC) and Microsoft Office tools