Job Title

POSITION OVERVIEW As the Branch Manager at Waypoint, you will play a pivotal role in directing and managing all branch activities to achieve specific goals and targets. Your dedication to exceptional customer service will contribute to increasing Waypoints brand equity and reputation. Additionally, you will prioritize maintaining a healthy cash flow at all times. Collaborate with the Regional Manager/Director of Operations to develop processes that optimize client service. Develop a deep understanding of the companys clients through phone calls, meetings, and industry events. Prepare annual, monthly, and weekly plans and ensure clarity regarding each individuals role within these plans. Set achievable goals with deadlines, monitor plan compliance, and track deadline achievement. Lead by example, adhering to all company procedures and policies. Fulfill supervisory responsibilities in alignment with organizational policies and relevant laws. This includes interviewing, hiring, and training employees; conducting performance appraisals; Level 2 BC Insurance License Exhibit proficiency in working within a team environment and managing diverse tasks. Strong organizational skills, attention to detail, and ability to manage workload effectively. Previous experience in a leadership or management role is advantageous. Waypoint is actively committed to supporting diversity, equity, and inclusion. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.