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Continuous Improvement Manager/Sr. Manager (Hybrid)Join to apply for the Continuous Improvement Manager/Sr. Manager (Hybrid) role at MECContinuous Improvement Manager/Sr. Manager (Hybrid)Join to apply for the Continuous Improvement Manager/Sr. Manager (Hybrid) role at MECGet AI-powered advice on this job and more exclusive features.This range is provided by MEC. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeCA$80,000.00/yr - CA$90,000.00/yrAbout MECAt MEC, we believe thetransformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here toinspire and supporteveryonein getting active outside, matchingpeoplewith gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors.We play with purpose!Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, wed love to connect with you. Join us!MEC is an equal opportunity employer and committed to building an inclusive community of staffers. Were proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and well do our best to accommodate you.Location: This is a hybrid role based out of MEC Head Office in Vancouver, requiring you to be in office 2 to 3 days a week.The RoleYou oversee the optimization and creation of standard operating procedures to better support our member and staff experience. You analyze existing processes to determine where efficiencies can be created to alleviate workload on our store teams. Your purpose is to maximize sales opportunities while decreasing non-sale hours across MEC. You understand the intricacies of change management and how to effectively roll out processes to all facets of store operations.Youll be assigned a dedicated aspect of our retail stores ranging from member service to inventory.What great looks likeYou strategize how our stores operate to enhance the member experienceYou maximize process efficiencies by alleviating non-sale hours, providing more opportunity to serve our membersYou understand the principles of budgeting and can translate that to each unique retail locationYou analyze key performance indicators (KPIs) and appropriately modify strategy to execute and align with retail vision and ensure sustainability of improvementsYou understand the principles of project management and can see a project from infancy to completionYou work cross-functionally with other departments to align priorities that support the member experienceYou manage the vision of continuous improvement and your area of responsibility, and work with your team to strategize prioritiesYou work closely with our learning and development team to ensure processes come to life through trainingYou lead with empathy and understand intricacies of developing relationships internally and externallyDevelop and implement process improvement strategies that reduce costs and increase productivitiesFacilities ManagementOversee maintenance and operational efficiency of all retail locations, ensuring compliance with company and regulatory standards.Manage vendor relationships, maintenance contracts, and capital improvement projects.Drive energy efficiency and sustainability projects across the store portfolio while actively reducing costsHealth & Safety ComplianceEnsure all retail locations comply with local, state, and national health and safety regulations.Lead the development and delivery of safety training programs for staff.Monitor incidents and implement corrective actions to prevent recurrence.Champion a safety-first culture throughout the organization.Loss PreventionEvaluate existing Loss Prevention Program and make recommendations to improve.Create Controls and reporting to ensure consistency across all regionsAnalyze financial results, shrink data, and Loss Prevention metrics to identify trends and develop team strategies with the Regional Managers to improve execution.Evaluate risks, controls and processes to ensure the highest level of operational efficiency.Manage and conduct high shrink investigations to determine root cause of loss and develop solutions that prevent recurrence.What You BringIf you like working with an inclusive, hands-on, collaborative team that connects people with quality products to encourage active outdoor lives, then this is the team for you. MEC is an awesome place for people who are always learning and trying new things like bouldering, yoga, or trail running!You are good natured and have a welcoming vibe. Youre outgoing and genuinely like helping people. Youre stoked about being active outside.You have 3-5 years of retail leadership and/or experience in improvement programs in busy, high-volume retail or service environments. You have demonstrated skills in process optimization, change management, planning, and priority setting.Leadership PrinciplesOur MEC Leadership Way principles are the backbone of our commitment to fostering a vibrant, outdoor-focused culture. Grounded in integrity, innovation, and inclusivity, these guiding capabilities empower leaders at every level to inspire teamwork and drive meaningful change. By cultivating a culture of trust and accountability, we create an environment where everyone can thrive, adapt to challenges, and contribute to our shared mission of connecting people with the great outdoors. Embrace these principles to help shape a dynamic and supportive workplace that values growth, empathy, and a shared passion for exploration.We know where were going. Clearly define our mission, connect work to strategy, and set measurable goals collaboratively.We guide with empathy. Foster understanding and respect, celebrate diversity, and create an inclusive environment.We grow our people. Invest in individual growth, remain accessible to teams, and pursue continuous improvement.We trailblaze. Embrace innovation as a process, encourage experimentation, and learn from mistakes.We pick the right path. Make decisions based on our values, consider diverse perspectives, and communicate reasoning transparently.We change course when needed. Embrace change as an opportunity, adapt strategies swiftly, and lead teams with clear communication and positivity.The Compensation & PerksWork-life flexibilityHybrid work environmentVariable annual incentive planGenerous annual vacation allotmentPaid Care time (Wellness/sick)Maternity and Parental leave top-upStaff Discount and amazing deals straight from vendorsTop-notch benefit planRetirement Plan with matched contributionsPaid days to pursue outdoor activities and/or volunteer in your communityFree staff gear rental programAccess to a learning platform and educational assistance supportCareer development opportunitiesAt our Home Office located in Vancouver, youll also love:Show up as you areAthleisure wearAn open office layout- choose where you sit.Well stocked kitchens filled with premium coffees and teasOnsite fitness equipment, change rooms with showers and bike storageNote: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.Are you up for your next adventure? Wed love to hear from you!The Candidate must be able to read and converse in English. 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