Job Title

Job Title: Intermediate Digital Transformation Specialist We are seeking a skilled professional to support our digital transformation initiative. The ideal candidate will have expertise in managing and converting documents into digital formats, as well as experience in customer service and analytical thinking. Key Responsibilities: Document Digitization: Manage and convert documents into digital formats to support the digital transformation initiative. Customer Service: Assist users with the new service and ensure satisfaction. Analytical Thinking: Apply strong problem-solving abilities to support the digital transformation initiative. Required Skills and Qualifications: Microsoft 365 Expertise: Proficiency in Power Automate, Power Apps, and SharePoint. Educational Qualifications: A degree in computer science, information management, business, or a related field, along with relevant certifications. AIIM Membership: Active membership in the Association for Intelligent Information Management (AIIM). Benefits: Opportunity to work on a high-profile digital transformation project. Chance to develop skills and expertise in document digitization and Microsoft 365. Collaborative and dynamic work environment. Others: Mandatory Certifications: Enterprise Content Manager Practitioner or higher certification (AIIM), Lean Six Sigma (Green Belt or higher), and Change Management Certificate from PROSCI. Preferred Qualifications: Experience in document management, customer service, and analytical thinking.