Ciao!An exciting opportunity has arisen for an experienced Front of House Manager to lead our team at Oretta King West! About the RoleAs a Front of House Manager, you will be instrumental in leading and optimizing the performance of Oretta King West. This pivotal role involves overseeing daily operations, ensuring exceptional service standards, working closely on the floor with staff and assisting with needs of our guests, and fostering growth and profitability.Your leadership will directly impact the success of the location and contribute to our overall brand integrity. Upholding Oretta’s mission, values, policies, quality, and guest experience standards are vital importance. The ideal candidate will play integral part in ensuring employee satisfaction and customer needs are met. You will run successful services by bringing a positive presence on the floor, motivating frontline staff, interacting with guests, and assisting in growing the Oretta brand. This role is perfect for someone who is incredibly passionate about people, food, and our ever-changing industry!About UsOretta first opened their doors in 2017 to provide Toronto’s vibrant King West area with an authentic yet modern-day Italian culinary experience. In 2022, Oretta Midtown opened, and we are very excited to announce the opening of our third location, Oretta Downtown, in Summer 2024. We focus on delivering genuine Italian cuisine, emphasizing fresh, high-quality ingredients and traditional cooking methods.Our menu features a variety of classic Italian dishes with innovative twists on traditional recipes. The restaurant’s design typically reflects a blend of classic Italian elegance with modern aesthetics. Expect a stylish and inviting atmosphere that enhances the guest dining experience, with attention to detail in décor and table settings. At Oretta, hospitality is paramount. Our team is dedicated to creating a welcoming environment where guests feel valued and well-care for throughout their dining experience.Our Core ValuesAuthenticity: Serving authentic, modern-day Italian culinary experiences that are grounded in traditionPassion: Infusing love and excitement into everything we do for our guests and teamPerfection: Creating exceptional experiences through our attention to detailSimplicity: Celebrating family, community, and life through foodAbout YouQualifications in Hospitality Management, or relevant experience as per below:Minimum of 2 years of management experience in Hospitality, fine dining or casual fine dining restaurant; previous leadership experience a bonus.A deep enthusiasm and love for all aspects of the culinary world, encompassing everything from the creation of dishes and drinks to the overall dining experience and the business operations behind it.The ability to delegate, excellent communication skills to effectively interact with staff, customers, and vendors.Administrative experience: scheduling, inventory, ordering, onboarding, with sound financial acumen.Proficiency in restaurant management software (Toast, OpenTable, Push) and Microsoft Office Suite.Thorough organizational and time management, decision making, and problem-solving skills.Willingness to work evening shifts during the week and on weekends when necessary.Actively interacting with guests and staff on the floor, and creating a positive and welcoming atmosphere. Being approachable, observant, and proactive in addressing guest needs and ensuring smooth operations. Serving as a role model and leading by example to demonstrate appropriate behaviours.Experience with labour targets and budgets.Passion and sound understanding of Italian cuisine, wines, cocktails, and spirits is a plus!Company CultureJoin us and be part of a dynamic, high-energy environment where your leadership, creativity, and passion for excellence are valued. We are committed to continuous growth and development of our team, and we look forward to seeing how you can contribute to our ongoing success. Oretta Restaurants is an Equal Employment Opportunity Employer. We value diversity and encourage applications from all qualified individuals, regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status. The unique perspectives and experiences are what make our team stronger.BenefitsCompetitive salaryGroup benefit planPeople-focused culturePaid time off and holidaysOpportunities for professional development and growth as the restaurant group expandsFood discounts within the restaurant group’s locationsManager mealUniform and Dining allowance and more!Work Location: Oretta King WestExpected start date: 2025-06-30Job Types: Full-time, permanentWe look forward to receiving your application! Please be aware that only selected applicantswill be contacted for the interview process.
Job Title
Manager