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Job Title


Director, Client Services and Business Development


Company : OSL Retail Services Inc.


Location : Mississauga, Peel Region


Created : 2025-06-24


Job Type : Full Time


Job Description

OverviewIts an exciting time to be at OSL Retail Services, working for a people focused company thats at the top of its game. The momentum weve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And were on the lookout for talented people who share our vision and values and want to join us in this journey.The Company:OSL was established in 2012 in Mississauga, Ontario, Canada, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.In 2015 OSL expanded across North America with USA partners cementing a solid presence and establishing ourselves as a premiere partner to Fortune 500 companies.About the role:Reporting to the Senior Vice President, Client Services and Business Development, the successful Director, Client Services and Business Development will champion the growth of OSLs outsourced sales solutions. Working as the key driver of new opportunities, your networking, business development, relationship building, and closing skills will demonstrate and promote OSLs culture and values. You will facilitate the growth of OSLs presence across Canada.Were seeking a qualified Director, Client Services and Business Development, to extend our global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and deliver new business. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.Industry focus and experience should include:Home Improvement Retail and Power ToolsConsumer Electronics and AppliancesFinancial Institutions (Credit Card and Personal Banking)Responsibilities:You will research the industry and potential, develop a pipeline of prospects, source and develop relationships with potential clients and partners with our operational leaders to develop successful proposals for new business. You will take an active part in developing new service offerings and focus on building lasting relationships with our current and prospective partners. Some accountabilities are as follows:Responsible for the lead generation of new client opportunities and maintain a healthy pipelineEvaluate existing client referral base to identify opportunities for growth and expansionResponsible for the creation and delivery of an annual business development planDeliver on defined sales targets for OSLs outsourced sales solutionsDevelop account plans for all new and existing clients to chart your business development goals including identification, prospect qualification, proposal development, proposal delivery and contract negotiationLead all new business development proposals and liaise with Finance, Operations, Marketing, Recruiting and Human Resources throughout the solution development processEstablish and maintain solid and mutually beneficial business relationships resulting in highest levels of client and customer satisfaction and account retention, and future business growth plansEvaluate RFP business opportunities, determine feasibility and craft a response on behalf of OSL where suitableMaintain awareness of industry, competition and market conditions and leverage current client relationships to develop new business opportunitiesSet clear customers expectations and seamlessly hand off new business to the project management teamRequirements:5+ years experience selling to large corporate clients and possession of a superior networkExperience selling outsourced sales and labour solutions is idealUniversity degree or equivalent experienceDemonstrated ability to build professional relationships with internal and external stakeholdersProficiency in understanding financial operating statements and developing business casesExcellent communication, writing and presentation skillsAbility to work independently and in a team environmentAbility to travelWhat we offer in return:Competitive base salary +bonusRRSP matching programVacation plus additional flex daysComprehensive health, dental and life benefitsNamed one of Canadas Best Managed CompaniesThe Interview Process:Stage 1: If your profile is a match, we will invite you for a first conversation with the recruiter.Stage 2: The next step is a virtual conversation with the hiring Senior Vice President, Business Development.Stage 3: The final step is a panel conversation with the Senior Vice President, Business Development and extended team members.If this sounds like you and you are excited to be a member of our team, pleaseapply now.We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check.Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. #J-18808-Ljbffr