Job Title

BCITs**Student Success** department is seeking a**regular, full-time (1.0** **FTE****) Senior Director.**The position supports the AVP Students in developing the portfolios over-arching strategic commitments and initiatives, in managing critical issues and playing a vital role in leading BCITs efforts to fulfil its strategic commitment to student success. The role provides senior leadership to the Student Success division, overseeing development of strategies, programs and broad initiatives aimed at promoting student success, belonging, and wellbeing, including the areas of Student Financial Aid & Awards, Student Wellbeing & Accessibility, Student Housing, and Student Life. The Senior Director will lead development of policies, practices, standards, processes, and systems to optimize program service delivery. They will also lead the Institutes response to serious student crisis situations, and oversees management of non-academic student conduct issues and investigation of allegations. They will work closely with Institute collaborators, including the Schools and the Student Association, to identify and understand student needs, advocate to improve student support, ensure fair process, and promote student engagement and success. **Duties & Responsibilities** **DUTIES** **&** **RESPONSIBILITIES****:** * Participates as a member of the AVPs management team and shares responsibility for portfolio achievements and success. Supports AVP in developing the portfolios over-arching strategic commitments and initiatives, and managing critical issues. Represents the AVP as designated. * Provides senior leadership to the Student Success division, overseeing development of strategies, programs and broad initiatives aimed at promoting student success and wellbeing. Includes the areas of Student Financial Aid & Awards, Student Wellbeing & Accessibility (including Counselling & Student Development, Student Health Services, Accessibility Services), Student Housing, Student Life (including Recreation Services and Health Promotion) and all related service delivery. * Leads development and/or enhancement of division policies, practices, standards, processes, and systems to optimize service delivery. Reviews and analyzes critical business issues, identifies opportunities for improvement, and implements solutions. * Works closely with a broad range of Institute collaborators, including the Schools, other service units, and the Student Association to identify and understand student needs, advocate to improve student support, ensure fair process, and promote student engagement and success. Uses a trauma-informed and equity lens to provide consultation and oversight to policy development and management of student judicial affairs. * Provides direction in the management of non-academic student conduct issues, which may include investigations, and make decisions and/or recommendations under Institute policy. Provides administrative support to the Institutional Decision Review Board. May act as AVPs designate in the resolution of formal and informal student complaints. * Delivers reports and presentations on the status of Student Success challenges and achievements. Collaborates with BCITs Financial Department on budgeting and financial reporting. Reviews program delivery, service levels, and project progress, recommending and implementing adjustments to achieve planned outcomes. * Participates in professional organizations and remains current in emerging best practices in student success and retention programs and services. * Manages Insititues response to serious student crisis situations, including those of a threatening nature, working collaboratively with senior leadership, Human Resources, legal counsel, and Safety, Security, and Emergency Management. * Ensures effective liaison with Ministry, health authority, government agencies and business/community organizations to address evolving program and service demands, and negotiate/advocate for necessary changes in support of student success. * Provides leadership, knowledge and expertise at a broad Institutional level on a variety of committees, task groups and Institute projects. * Manages reporting staff, overseeing and participating in selection, coaching, mentoring, development, performance management and all other people-management practices. **Qualifications** **QUALIFICATIONS****:** * Masters degree in educational leadership, student development, adult learning, or other related discipline * Minimum 10 years experience in progressively responsible roles, including 5 years recent senior leadership experience in a post-secondary institution in an area related to student affairs * An equivalent combination of education and experience may be considered * Expert knowledge of the concepts, theories, practices and standards of the student services function, and related academic challenges * Experience in trauma-informed practices, psychologically safe leadership, and using an equity, diversity, and inclusion lens * Advanced business acumen with skills in developing strategic and operational plans * Advanced communication and interpersonal skills, with ability to work collaboratively with all levels of Institute, student groups, Ministry, health authority, government agencies, business/community organizations, secondary schools and other post-secondary institutions * Demonstrated ability to lead change and innovation, and to deliver on strategic commitments in a multi-stakeholder environment * Advanced ability to apply sound judgment in problem solving, evaluating courses of action, and making decisions on complex matters * Strong project leadership skills with ability to plan and manage broad student success initiatives * Strong people leadership skills and ability to manage a reporting team, involving all aspects of people management practice Computer literacy is essential, knowledge and experience related to student information systems an asset **Additional Information** **Benefits Why youd love working with us** * Competitive pay * Minimum of twenty-five days of vacation * Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible! * Defined benefit **pension** plan with employer contributions * Flexible hybrid work arrangements available * **Professional Development** funds and resources * Access to most BCIT Flexible Learning **courses** free of charge * **Wellness** and Employee Assistance programs * Complimentary membership with free access to the Fitness Centre, Gymnasium, and ***more*** * For more information on our generous benefits, **click here**! BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. Persons with disabilities who require accommodation for any part of the application or hiring process should contact ****. Please note that all applications must be submitted via the careers page portal. **Email applications will not be accepted**. *The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwmkwym (Musqueam), Swxw7mesh (Squamish), and slilwta (Tsleil-Waututh).* Position Details **Posting Category** Management **Salary Range** $164,805 - $236,907, with a control point of $206,006 per annum **Additional Salary Information** The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body. **Department 2** Student Success Division **Campus Location** Burnaby campus **Bargaining Unit** Management **Job Status** Regular **Full-Time/Part-Time** Full-Time **Number of Vacancies** 1 **Anticipated Start Date** 07/28/2025 **Anticipated End Date** Competition Information **Competition Number** 25M210 **Competition Open Date** 06/14/2025 **Competition Close Date** 06/25/2025 **Open Until Filled?**