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Job Title


Digital Product Manager (Chat Bot or Transaction Migration)


Company : Insight Global


Location : Toronto, Ontario


Created : 2025-06-25


Job Type : Full Time


Job Description

Client: Tier 1 Banking ClientType: 12 month contract + extensionPosition: Digital product Manager X2Location: 2 days a week on siteRate: 75- 80/hr incorporated - max rate - no flexibility Required Skills & Experience4+ years of experience in product management/ ownershipExperience with Chatbot/AI technologies OR Transaction migration (moving branch data to digital platformsDigital product management/ownership experienceStrong analytical skills with the ability to understand and present data.Delivery of digital productsExperience with User Acceptance Testing (UAT)Agile delivery experienceExcellent communication skills and the ability to work effectively with cross-functional teams.Design, risk, technology, product, AML/complianceA positive working attitude and the ability to deliver results with accountability and ownership.Job DescriptionThe ideal candidate will have, AI/Chatbot technologies and/ or transaction migration , a passion for innovation, and a proven ability to deliver results in a fast-paced, agile environment.Key Responsibilities:Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product. Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently. Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues. Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training. Establishes the go-to-market, pricing and positioning strategies. Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle. Identifies and analyzes market trends to update and improve product usability Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional. Focus is primarily on business/group; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed.