Job Title

Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience. * To order all Pane Fresco Rotisserie products and supplies and oversee the production and merchandising of product, as per the Fortinos Health Code; * To be responsible for organizing and setting up the department, maintaining proper inventory levels, ensuring proper signage is made up and put up correctly; * To schedule, direct and supervise all Pane Fresco Rotisserie staff to secure department efficiencies; * To interview and select new hires, and train new employees; * To maximize sales and gross profit, ensuring sales goals and budgets are met; * To ensure the maintenance of equipment and the safety and sanitation of the department, as per Company Policy; * To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times; other duties as required. The Ideal Candidate Would Possess: * Exceptional customer service skills * The ideal candidate must possess a minimum of 3-5 years experience in the hot foods industry, with a minimum of 3 years management experience in either a restaurant or fast food operation; * Post secondary education in culinary preparation, such as line cooking procedures are a definite asset; * Flexibility to work a variety of hours including days, evenings, and weekends; * Ability to work in a fast-paced environment, under pressure; * Excellent organization, communication and interpersonal skill **How Youll Succeed**: At Fortinos, we attribute our success to preserving our core values: super fresh foods, welltrained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation. **NOTE**: The Employer noted in this posting is an independently owned corporation (Franchisee) which is licensed to use the FORTINOS trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates. #EN #FS #FRETAIL #ON