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Job Title


Supervisor Operations


Company : Jamieson Wellness Inc.


Location : Scarborough, Ontario


Created : 2025-06-27


Job Type : Full Time


Job Description

Company OverviewJamieson Laboratories Ltd. a division of Jamieson Wellness Inc. (“Jamieson Wellness”) is Canada’s leading health and wellness company with a purpose of inspiring better live every day. Established in 1922, Jamieson is our 100 years old heritage brand, which is recognized as Canadas #1 consumer health brand. In addition, we also market and manufacture a series of leading specialty supplements brands under the youtheory, Progressive, Smart Solutions, and Iron Vegan brands.On top of our outstanding brand portfolio, Jamieson Wellness has been recognized as one of the top ten most reputable companies in Canada and is well regarded for our industry leading commitment to quality – exemplified through award-winning innovations and meeting of rigorous manufacturing certification standards. And, Jamieson is no longer just a Canadian success story, as our brands are established and growing rapidly in more than 50 countries around the world. For more information, please visit Jamieson Diversity and Inclusion StatementAt Jamieson Wellness, we cherish diversity, equity and inclusion and we know we must constantly listen, learn and take action to ensure these principles remain embedded in our culture. We encourage everyone to bring their whole selves to work and celebrate the differences that make us unique. We are accountable to build an environment free of bias in regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender orientation, gender identity, gender expression, and all other types of behaviours that are not conducive to an inclusive environment. We hold ourselves and all stakeholders to a high standard of diversity equity and inclusion, because anything else is unacceptable.Overall Responsibilities:Reporting to Director, Operations, the Operations Supervisor provides leadership and direction through proper training and communication to the Operations Team to meet our business needs and supervises the packaging, blending and dispensing areas of the facility and works closely with the Quality, Supply Chain and Warehouse Teams to ensure that we are running effectively and efficiently. The Production Supervisor ensures smooth operation of the shop floor and that all Team Leaders and Team Members are engaged in their jobs on a daily basis. The Operations Supervisor ensures that Team Members are rewarded and acknowledged for good performance and held accountable to established guidelines, SOPs, policies, and procedures from Safety, Quality and Production/Operations. The Operations Supervisor also acts as the liaison between Managers, Team Leaders, and Team Members.Duties and Responsibilities:• Supervises and motivates the team on a daily basis by displaying positive attitude and leading by example in all aspects of the business, including safety, quality and employee engagement.• Works directly with the Director, Operations and Production Planning/Scheduling to develop daily/weekly production schedules and maintain proper workforce levels.• Works directly with Team Leaders to assign Production Team Members to specific duties ona daily basis to achieve production schedules and production targets.• Works directly with the Supply Chain and Warehouse Teams to ensure that material is available and staged on time to support the production schedule.• Provides ongoing training to Team Leaders and Production Team Members in areas of safety, equipment and handling, production, Standard Operating Procedures, GMP requirements and company policies and procedures.• Establishes required skills / competencies list and visual cross-training boards; Ensures that Production Team Members are cross-trained and rotated to promote production flexibilityand engagement.• Investigates operational problems as required and initiates corrective and preventative action to resolve on-going issues.• Ensures that tracking, product specs and documentation of all work are performed accordingly via batch packaging document paperwork.• Inspects all machinery for cleanliness, safety requirements and proper set up prior to production.• Monitors and maintains housekeeping and sanitation programs/standards.• Monitors production performance and reports on metrics to Senior Operations Manager/Management Team on a daily basis.• Escalates issues to Senior Operations Manager; informs Senior Operations Manager of progress of work under taken.• Holds regular meetings with production employees to deal with safety, quality and performance related issues; listens to Team Members’ feedback and resolves any issues or conflicts.• Investigates continuous improvement opportunities and collaborates with Operations Team and other departments to implement waste and cost-effective processes.• Follows and complies with Good Manufacturing Practices.• Ensures Team Leaders and Production Team Members follow set rules.• Ensures lock out tag out procedures are performed properly.• Attends training seminars and video training when required (for licensing or other).• Shift work may be included for this position.• Other duties not included here may be required.Qualifications and Behavioral Requirements:• University or College degree in a science or related field• 5+ experience in a high-pace manufacturing environment in progressive roles with at least 2-3 years in a leadership position• Proficient in MS Office Suite products• Experience working with an ERP system is an asset• Working knowledge of GMP, Health & Safety, and Employment Standards regulations• Strong people management and interpersonal skills and excellent collaborator• Excellent planning, resource allocation, problem-solving and execution skills• Naturally collaborative; self-motivated, proactive and entrepreneurial• Ability to juggle multiple priorities while staying on top of the daily responsibilities in a teamwork environment• Possesses analytical reasoning and is goal/action management-orientedOur ValuesACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business.RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives.EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality.AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance.Why Join Jamieson Wellness?At Jamieson Wellness, we are committed to attracting the best people by offering an environment that prioritizes work-life balance and an inclusive culture. Our benefits and values are designed to help you thrive both professionally and personally, inspiring better lives every day across the world. Here’s what you can look forward to when you join our team:Health & Wellness