Job Title

Job Title: Business Systems Analyst (BSA)Location: Toronto, ON (Hybrid – 3 days onsite)Industry: Banking/Financial ServicesType: ContractJob Summary:We are seeking an experienced Business Systems Analyst (BSA) to support business and technology teams in delivering critical initiatives. The ideal candidate will have a strong background in business analysis within financial services, with exposure to Salesforce considered a strong asset.Key Responsibilities:Gather, document, and analyze business and technical requirements.Collaborate with stakeholders to define project scope and objectives.Translate business needs into functional specifications for development teams.Facilitate workshops, meetings, and presentations with business and IT stakeholders.Develop process flows, use cases, user stories, and data mapping documentation.Support testing efforts, including test planning, scripting, and defect management.Act as a liaison between business and technical teams throughout the project lifecycle.Ensure solutions align with business goals and compliance requirements.Must-Have Qualifications:7+ years of experience as a Business Systems Analyst.Strong understanding of banking and financial services processes.Proven experience in requirements gathering, documentation, and stakeholder management.Excellent communication, analytical, and problem-solving skills.Experience working in Agile and/or Waterfall project environments.Nice-to-Have:Experience with Salesforce CRM (especially in a financial or client onboarding context).Knowledge of regulatory or compliance-related banking initiatives (e.g., KYC, AML).Technical understanding of data mapping, APIs, or system integrations.Work Environment:Hybrid work model: 3 days onsite in Toronto office, 2 days remote.Collaborative team environment with cross-functional stakeholders.Potential to work on high-impact, customer-facing digital transformation projects.