Job Title

Looking for meaningful work that makes a real impact? This opportunity offers more than just your next jobits a chance to grow into leadership while making a difference in your community. Our client is a mission-driven, non-profit social enterprise that reinvests its revenues into employment, housing, and support programs for individuals facing barriers such as disability or disadvantage. Each store reflects the unique character of its community, offering one-of-a-kind finds and life-changing second chances. Whether youre processing donations, mentoring teammates, or helping build stronger communities, your work will be part of a bigger purpose.As a Manager in Training, youll work alongside experienced store leaders to gain the knowledge, skills, and confidence needed to grow into a full-time management role. This hands-on learning role provides exposure to all aspects of store operations while reinforcing the organizations commitment to community, sustainability, and people development. There are jobsand then there are jobs that change lives. If you're passionate about inclusion, sustainability, and community impact, this could be the role for you.DescriptionSupport day-to-day operations of the retail and donation centre, including sales floor, donation intake, and backroom functionsEnsure donor and customer satisfaction by delivering consistent, high-quality serviceAssist with mission-based placements, including assessments, coaching, and training in collaboration with community partnersManage all retail operations in line with organizational systems, goals, and proceduresPrepare and manage store budgets, monitor wage-to-sales ratios, and maintain profitability targetsTrain, supervise, and develop team members in a supportive, inclusive environmentSchedule staff efficiently and submit timely time and attendance reportsMaintain compliance with all health, safety, and security policies and practicesEnsure operational metrics are completed and recorded accurately (e.g., donor counts, product movement, rotation counts)Oversee daily financial routines, including register readings, deposits, cash reports, and expense logsMonitor industry trends and local competitors to support effective pricing and merchandisingChampion workplace health and safety, complying with all applicable legislation and internal policiesPerform other duties and special projects as requiredRequirementsExperience as a team lead or supervisor, ideally in retail, warehouse, logistics, or donation-based environmentsStrong ability to lead, coach, and motivate othersCommitment to customer service and community impactOrganized and able to balance multiple priorities in a dynamic environmentKnowledge of scheduling, budgeting, and basic HR procedures is an assetComfortable with POS systems, MS Office, and basic reporting toolsValid drivers license and willingness to travel locally as requiredCorporate CultureBe part of a purpose-led organization that creates real change in people's livesAccess structured leadership development and long-term growth opportunitiesEnjoy a competitive salary and benefits packageWork in a collaborative and values-based team environmentMake a tangible impact in the community every dayThis organization is committed to having a safe, inclusive workplace with teams that reflect the diverse communities they serve. They believe in giving everyone a chance to shine and growand expect all staff to contribute to these values.Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.