Job Title

General Manager Carmens Event CentreLead with purpose. Create extraordinary experiences. Shape the future of hospitality in Hamilton.Are you a passionate leader with a proven track record in hospitality and events? Are you ready to take the reins at one of Hamiltons most iconic venues?Carmens Event Centre has been a cornerstone of celebration and community for over 40 years and were looking for our next General Manager to drive innovation, elevate guest experiences, and lead our dynamic team into an exciting new chapter.As General Manager, youll be the visionary behind the operation of our flagship venue guiding your team to deliver unforgettable events, exceed revenue goals, and build meaningful relationships with clients, partners, and the community. Youll also play a key role on the Carmens Group Senior Leadership Team, contributing to the strategic direction and growth of one of Canadas leading hospitality companies.YOUR OPPORTUNITIESLead the strategic direction and day-to-day operations of Carmens Event CentreDrive revenue growth through new event markets and innovative sales strategiesCoach, mentor, and inspire a passionate team committed to excellenceCultivate strong relationships with VIP clients, corporate partners, and vendorsRepresent Carmens as a brand ambassador within the community and industryOversee budgets and ensure profitability across departments and eventsChampion operational excellence, compliance, and exceptional guest experiencesBe hands-on during major events and high-impact revenue daysWhat You BringA seasoned hospitality or events leader (510 years senior management experience)Experienced in facility management and sales generation (23 years each)Bachelors degree in Business, Hospitality, or related fieldA collaborative, strategic thinker with strong business acumenEnergetic, resourceful, and resilient a leader who leads by exampleExceptional communicator with a customer-first mindsetFlexible and willing to work evenings, weekends, and occasional travelA strong sense of humour and a passion for peopleWHY JOIN CARMENSAward winning workplace:Great Place to Work Certified (2022, 2023), Most Trusted Executive Teams (2023), Best Places to Work in Hospitality & Retail (2023), Best Places to Work in Canada (2024)Group benefits & RRSP matchingPersonal wellness planAnnual incentive/bonus planProfessional development & career growth opportunitiesWorldwide hotel discountsCompany socials & strategic retreatsA vibrant, supportive, and passionate team cultureCarmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The Best Western Premier C Hotel by Carmens, The Lakeview by Carmens, Good Earth Food and Wine Co, Fig&Lemon Catering and the Hamilton Convention Centre by Carmens. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment.Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.Powered by JazzHRnoCmq0xoVp #J-18808-Ljbffr