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Site ManagerJob Title: Site ManagerCompany: Fairgrounds Racket ClubLocation:Kingston: 945 Gardiners Rd, Kingston, ONHamilton: 1275 Barton St E, Hamilton, ONOttawa: 2065A Robertson Rd, Ottawa, ONWhitby: 378 Taunton Rd E, Whitby, ONRed Deer: Bower Place Mall, Molly Banister Drive, Red Deer, ABNorth Vancouver: Capilano Mall, Marine Drive, North Vancouver, BCJob Type: Full-timeAbout the Role: Site ManagerFairgrounds is looking for a dynamic, organized, and people-driven Site Manager to lead operations at one of our growing club locations. In this role, you'll be responsible for delivering a best-in-class member experience, managing day-to-day site operations, leading a high-performing team, and overseeing all aspects of the sites programming, scheduling, and financial performance.If you thrive in a leadership role, have a passion for racket sports (especially pickleball!), and enjoy creating welcoming, community-driven spaces, we want you on our team.Key ResponsibilitiesLeadership & Staff ManagementTrain, supervise, and schedule all site staffFoster a positive, inclusive, and collaborative team cultureConduct regular performance check-ins and provide ongoing coaching and feedbackMaintain clear internal communication and ensure staff alignment with Fairgrounds service standardsSite OperationsOwn and manage day-to-day site operations to ensure a clean, safe, and organized facilityBecome a membership expert taking a membership sales approach to optimize club revenue and operationsExecute daily walk-throughs and proactively address any site issues or operational gapsImplement and refine operational processes to improve efficiency and member satisfactionAct as the primary on-site contact for escalations and incident managementBecome the liaison for selected club ambassadorsProgramming & SchedulingInput and oversee court schedules and programming (e.g., open play, round robins, clinics)Ensure programs align with member needs and brand goalsMonitor participation and gather feedback to continually improve programmingBusiness & Financial OversightManage the locations P&L, meet performance targets, and track KPIsProcess payroll accurately and on timeSupport retail sales through effective inventory management and team coachingEnsure all transactions are processed accurately via POS systemsMember & Community EngagementAct as the face of Fairgrounds at your locationBuild relationships with members and local community groupsAddress member concerns with professionalism and careTrack and analyze member satisfaction data to guide service improvementsQualificationsMinimum 23 years of experience in a management or supervisory roleExperience in hospitality, fitness, sport, or recreation environments is preferredProven ability to lead, motivate, and develop a teamStrong organizational and problem-solving skillsFinancial acumen and comfort managing budgets and payrollFamiliarity with scheduling, POS, or facility management softwarePassion for customer service and community-buildingInterest or experience in racket sports (pickleball, padel, tennis, etc.)Availability to work flexible hours, including mornings, evenings, weekends, and holidaysSchedule40 hours a week on-siteIncludes morning, evening, and weekend availabilityCompensationTBD commensurate with experienceTarget Start DateJuly-September 2025How to ApplyIf you're a strong leader with a passion for people and sport, we want to hear from you!Please submit:Your resumeA brief cover letter explaining your interest and relevant experienceYour preferred locationYour availability and any scheduling limitationsSend your application to thank all applicants for their interest. Only those selected for an interview will be contacted.Fairgrounds is an equal opportunity employer. We are committed to building a diverse and inclusive team. We welcome applications from individuals of all backgrounds, identities, and experiences.