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Job Title


Consultant spécialiste


Company : PCPI – Progress Career Planning Institute


Location : Scarborough, Ontario


Created : 2025-07-06


Job Type : Full Time


Job Description

Progress Career Planning Institute (PCPI) is a not-for-profit organization that provides skill training, employment and settlement services to a diverse population, to reach their full potential. PCPIs success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming. PCPI is seeking a dynamic and reliable employment consultant - retention specialist who is experienced building business relationships, assessing clients needs and using a solution-focussed approach to assist clients find and maintain employment. The Employment Consultant Retention Specialist will work with an assigned caseload of clients and provide a range of supports to clients and their employers for the purpose of ensuring clients maintain their employment. This role will develop a positive relationship with each of their clients, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate. Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing a challenging workload through prioritization and effective time management Support the development of an individualized Employment Action Plan to support the clients journey to securing long-term employment Maintain regular face-to-face contact providing pre-employment assistance through vocational advice, job search training, skill development, work preparation and other activities outlined in the Employment Action Plan, supporting a clients return to employment Support clients with awareness and navigation, including accessing community resources to improve their job readiness, including facilitating and following up on referrals as appropriate Complete administrative tasks in a timely manner including but not limited to client documentation/case notes, expenditures, and outcomes, etc. Continually review the local job market to identify and pursue suitable employment opportunities directly with employers on behalf of our clients, including weekly cold calling and targeted marketing to potential employers Conduct initial employer on-site visits to ensure the best working conditions for our clients and negotiate employment opportunity for clients with employer Provide individualized job retention support to clients and employers by maintaining regular contact, identifying when the client requires job support and guidance to successfully maintain their employment for 12 months Attend presentations at local job fairs and other employer-related networking opportunities Identify and arrange for any accommodations and supports necessary for the client to continue employment Coordinate and facilitate required training that will support job retention, including on-the-job training Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected Participate in hosting of community and in employer related networking events/opportunities Deliver services in accordance with contractual commitments, IES guidelines, performance requirements and PCPI policies, and procedures Post-secondary degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) Knowledge of the local labor market, community resources, government programs, job search techniques, career development and issues relating to unemployment Excellent documentation and writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planning Fluency in French and/or a second language an asset Solid understanding of confidentiality and other professional codes of conduct Strong digital literacy, including MS Office suite Possess organizational, planning and time management skills Demonstrated interpersonal, analytical, and creative problem-solving skills Possess a valid drivers license and an automobile In-person office setting with some traveling within the GTA and occasional evenings as needed. This is a full-time position with a competitive renumerations. PCPI offers a competitive salary range of $50,000 to $53,500 per year with health and dental benefits and 2% RRSP contribution. In keeping with our commitment to equity, diversity and inclusion in our work environment, we encourage applications from persons from diverse backgrounds. No telephone enquiries please .