Job Title

Job Overview An Operations Analyst will be responsible for performing data-driven analysis and reporting to inform business decisions. The successful candidate will have strong analytical skills, attention to detail, and the ability to communicate complex information effectively. This is a great opportunity for someone who enjoys working with data, creating reports, and finding ways to improve processes. About the Role Analyze branch operations, including performance and productivity data, error rates, and root causes. Research and evaluate information to create clear and concise executive summary memos, diagrams, and presentations. Translate data findings from reports into actionable recommendations. Key Responsibilities Collaborate with business units to gain in-depth understanding of processes, challenges, and strategies to explain issues and recommend solutions. Identify trends, document findings, and present insights and continuous improvement recommendations to management. Support the development and implementation of process improvements. Requirements Bachelor''s degree in a relevant field. Highly adept in Microsoft Excel, Access, and Word. SQL, PowerBI, VBA, and prior auditing experience are an asset. What We Offer Company-paid extended health coverage and RRSP with 6% employer match that starts day one. Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Work Environment On-site caf, outdoor patio, and first-class fitness center. Monthly employee-appreciation events. Opportunities for community involvement. Best-in-class, clean, modern facilities.