Job Title

Operating since 1978, Lydale is one of western Canadas most trusted full-service property restoration contractors, specializing in complete clean-up and reconstruction (both commercial and residential) of property damaged from wind, water, and/or fire. Canstar, founded in 1985, has grown to include 18 offices servicing British Columbia, Alberta, and Saskatchewan. We love taking part in community events and are pleased to help our furry friends by sponsoring the BCSPCA.We pride ourselves as being the best in the restoration industry by providing excellent service, prioritizing safety, and delivering a very high level of quality work to our customers. We take good care of our team too! The Project Manager (PM) is responsible for developing and strengthening relationships to promote Lydale and ensure a steady flow of claims. They are also responsible for providing estimates on new jobs and managing each job from start to finish. Attend new claims and inspect progress and work quality throughout the project lifespan Complete scoping, sketching, estimating, job costing, coordinating of resources and communicating with insured and adjusters for residential and commercial mitigation and reconstruction Educate the client on the process of the timing of service delivery and realistic expectations for contents, emergency work, abatement and repairs Liaise with appropriate departments and sub-trades to ensure that work is completed on time, on budget and meets Lydales quality standards Inspect progress and work quality throughout the project lifespan. Work with assigned Project Coordinator to ensure all administrative aspects of the jobs are performed in a timely and accurate manner Deliver exceptional customer service to insurance stakeholders, homeowners and property managers. Be proactive in resolving customer service issues Build and maintain relationships by meeting adjusters on jobs, providing timely and accurate estimates and billings, networking and attending industry meetings. Generate new leads through relationships with adjusters and project managers. Valid Alberta drivers license with a satisfactory driver abstract. Experience in carpentry, abatement or water damage is required ~ PSA would be an asset Ability to communicate effectively in English (verbal and written). Additional languages are considered an asset Ability to use technology (iPhone, tablet, computer) Intermediate skills in MS Office (excel, outlook, word) Ability to multitask, prioritize and manage time This position does have a component of on-call shifts on a rotation basis. Work sites may be contaminated with heavy smoke residue, mould, mildew, contaminated water or other unsanitary conditions