Job Title

Bayshore HealthCare is one of the Canadas leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canadas Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canadas Best Employers in Forbes 2023 list. Bayshore is seeking a Registered Practical Nurse to join our amazing team in the role of Home Support Supervisor. Home Support Supervisors are accountable to implement effective management practices to promote professional and paraprofessional full scope of clinical practice to achieve excellence in the delivery of care and service to clients. They ensure compliance with internal and external standards of practice and Provincial regulatory requirements. The Home Support Supervisors identify and coordinate clinical competencies and in-service activities to deliver high quality client/patient and family centered care. Health & Dental Benefits, paid vacation, paid sick time, RRSP with company match Community role: Minimal office hours. Monday - Friday 9am - 5pm On Call Rotation as required by the organization Health & Dental Benefits, paid vacation, paid sick time, RRSP with company match Community role: Minimal office hours. Monday - Friday 9am - 5pm On Call Rotation as required by the organization Quality and Continuous Improvement : Lead or participate in quality and continuous improvement activities in line with the companys Quality Management System. Implement and monitor quality management processes to ensure compliance with industry standards and regulatory requirements. Conduct regular audits and assessments to identify areas for improvement and ensure adherence to quality standards. Investigate, document and follow up promptly on complaints from clients, client families, and/or funders Participate in business development and community engagement activities. Human Resources Coordination: Supervision and Support of Field Employees (Professional and/or Paraprofessional): Participate in recruitment and selection of field employees Conduct support visits and performance reviews of field employees. Ensure compliance with federal and provincial standards and company policies. Investigate and document employee complaints/concerns while maintaining unbiased and confidential practices Provide ongoing feedback and performance management including: coaching, disciplinary actions and documentation. lead/provide training, support, and education Interpret and implement relevant policies and procedures. Provide mentorship to other managers and administrative team members. Develop and present training plans for employees and deliver company developed in-services education Maintain privacy and confidentiality of client and corporate information, including appropriate digital/cybersecurity safeguards. Ensure compliance with health and safety regulations and company policies. Lead or assist with the implementation of Modified Work Programs for field employees. Manage branch operations in the absence of senior management when needed. Use electronic health records to improve clinical outcomes and practice standards. Education & Training: Graduation from an accredited School of Nursing, RPN; (Additional training and certification such as CNA certifications, Learning Essentials for Advanced Palliative Care (LEAP), deSouza and other specialty training would be an asset to this role; At least five years of recent experience with progressive responsibilities in a supervisory or leadership role, preferably in a community setting; Strong track record in leading the development and evaluation of training programs; Demonstrated ability to handle all aspects of human resources and interpret company policies and procedures; Experience in business development is considered an asset. Demonstrated team-building skills; Excellent writing, reporting and communication skills; Valid drivers license, reliable vehicle and Auto insurance Solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation. Proven computer technology skills e.g. Microsoft applications, and ability to use virtual meeting forums. Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis. At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.