Job Title

Contract Site Manager near 401 and Warden Ave Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options. Position type: Full-time, Contract Location: near 401 and Warden Ave Hours of work: Monday to Friday, 9am-5pm, with flexibility Contract details: starting ASAP, 3-month contract Submit Resume to: ramya.rengaraman@homesfirst.on.ca Applicants must quote CSM-25 This role accomplishes Homes First Society objectives by managing day to day operations within the shelter program. Maintains community agency partnerships and oversees shelter service delivery to ensure high quality supports and programming. In addition, this role will adhere to the mission statement, policies, and procedures at Homes First Society. Job Description: Supports front-line operations team performance though staff development and performance reviews, guiding supervisors in managing a unionized workforce in alignment with Shelter policies and procedures, ensuring completion of required staff training, assigning duties and responsibilities, and clearly communicating job expectations Creates and maintains positive relationships with relevant community agencies and government partners, including collaborating with other internal departments by providing support with partnership development, training, and support Represents Homes First at future workshops, groups, stakeholder meetings, etc. Identify program needs from input from clients, community agencies and staff, and engage staff and clients for input and feedback as it relates to shelter service delivery. Provides an overview of areas for improvement and support with creating solutions to ongoing challenges through evidence-based practices to Manager of Shelter Programs and Assistant Director of Shelters. Monitors, adheres and ensures all services are provided in accordance with applicable legislation - Toronto Shelter Standards, Toronto Respite Standards, Collective Agreement and Homes First policies, procedures and guidelines. Supports with data collection, evaluation, and development Prepares and submits reports by required dates Maintains inventory and orders supplies for the program as needed Maintains both external and internal confidentiality Works in collaboration with Managers of Programs, Assistant Director of Shelters, and Director of Shelters Conducts regular team meetings and subsequently provide supports related to decision making and shelter service delivery improvements Orients team members as needed May be required to work outside of regular hours, including weekends Other duties as assigned. Qualifications: A degree in a relevant discipline equivalent to an undergraduate degree or equivalent combination of education and experience in the field of social work/social services At least four years experience working in community-based settings with homeless and marginalized individuals, including people who use illicit drugs At least two years experience in a leadership role in a unionized environment Strong communication skills with the ability to problem solve and provide support, including the ability to develop systemic solutions to how new and existing work is completed Familiarity with facilitating trainings and groups Knowledge of the Employment Standards Act, Occupational Health and Safety, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and Personal Health Information Protection Act (PHIPA). Ability to work collaboratively within a team to integrate teams work with work of other teams and departments Demonstrated ability to work with 2SLGBTQ communities including demonstrated experience integrating anti-racism, anti-oppression and intersectional values and principles into daily practice Ability to be self-directed, work independently and manage a varied workload. Demonstrated interpersonal, decision making, conflict management, critical thinking, and organizational skills Highly developed understanding of and ability to communicate appropriate professional boundaries Extensive experience with conflict resolution and well-developed de-escalation skills Commitment to social justice principles and an understanding of the intersection of gender, race, sexuality, and class Demonstrated experience with overdose prevention and response; as well as knowledge of applicable legislation and government policies as related to overdose and harm reduction services Certificate of Completion of Homelessness Learning Hubs Harm Reduction for the Homelessness Sector considered an asset Ability to develop and execute plans to achieve functional goals Excellent customer service and written communication skills Computer literacy, including the ability to access and use a variety of information system tools Demonstrated experience working with refugees and newcomers Other duties as required Working in an environment where there may be smoke is required. The successful applicant must provide a criminal record check that is satisfactory to Homes First Society. Homes First Society is an equal opportunity employer. Accommodation Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.